Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

Salesforce is a massive part of the target value IT architecture.  This job will deliver Enterprise requirements using the salesforce SaaS platform. The aim of the functionality being delivered is to continuously enhance the lead management, CPQ, and CRM aspects of the target value IT architecture through multiple learn/buy/get journeys. Ensuring the development and management of the system is efficient and designed in the best way possible. 

You'll have the following responsibilities

Take a lead role in the development, design and release of common salesforce-based lead management, CPQ, and CRM business functions. Build strategic applications to simplify architecture, making use of single, common platform and technology.  Strong software engineering principles to be applied in a SaaS environment: requirements refinement, application configuration, test, and release.

•  Creates and implements technical solutions for a domain or cross domains / portfolios of work within a specific technology area autonomously, understanding how solutions impact systems internally and/or externally and assessing impact of change.

•  Provides sound technical expertise to consult on significant component(s) of a technical solution within a specific domain or cross domain.

•  Provides technical quality assurance over work of other engineers through matrix team structure.

•  Delivers resolutions to problems that tend to be complex, cross-domain or of high impact to customers.

•  Identifies opportunities to improve standards of practice within a project, continuously enhancing ways of working.

•  Creates and implements technical solutions for a domain or cross domains / portfolios of work within a specific technology area autonomously, understanding how solutions impact systems internally and/or externally and assessing impact of change.

•  Provides sound technical expertise to consult on significant component(s) of a technical solution within a specific domain or cross domain.

•  Provides technical quality assurance over work of other engineers through matrix team structure.

•  Delivers resolutions to problems that tend to be complex, cross-domain or of high impact to customers.

•  Identifies opportunities to improve standards of practice within a project, continuously enhancing ways of working.

You'll have the following skills & experience

•  Systems thinking - You provide technical expertise to evaluate the impacts and links between structure, people, process and technology. You think through the whole systems context, new perspectives and insight before taking on projects.

•  Technology excellence - You build and apply insight about emerging technology to develop and deliver new digital solutions. You break complex information down into understandable language.

•  Technology design - You partner with the business to understand and analyse user requirements and inform the architecture design for software, systems and networks.

•  Systems thinking - You provide technical expertise to evaluate the impacts and links between structure, people, process and technology. You think through the whole systems context, new perspectives and insight before taking on projects.

•  Systems thinking - You provide technical expertise to evaluate the impacts and links between structure, people, process and technology. You think through the whole systems context, new perspectives and insight before taking on projects.

•  Technology design - You partner with the business to understand and analyse user requirements and inform the architecture design for software, systems and networks.

•  Technology excellence - You build and apply insight about emerging technology to develop and deliver new digital solutions. You break complex information down into understandable language.

•  Technology design - You partner with the business to understand and analyse user requirements and inform the architecture design for software, systems and networks.

•  Technology excellence - You build and apply insight about emerging technology to develop and deliver new digital solutions. You break complex information down into understandable language.

•  Be agile - You identify opportunities to use collaborative approaches and continuous improvement. You contribute to projects as a subject matter expert or content owner.

•  Be agile - You identify opportunities to use collaborative approaches and continuous improvement. You contribute to projects as a subject matter expert or content owner.

•  Be agile - You identify opportunities to use collaborative approaches and continuous improvement. You contribute to projects as a subject matter expert or content owner.

•  Managed headcount and departmental costs when cost was under pressure 

•  Taught your team how to do their roles more effectively 

•  Undertook a teambuilding exercise and measured your team's motivation & feedback 

•  Managed a low performing team to a successful outcome 

•  Aligned project plans and objectives with BT strategy and values 

•  Made decisions in ambiguous situations using incomplete information or differing opinions (eg divided team loyalties or unclear deliverables). 

•  To suit the needs of a customer, colleague or client; moved outside of expected process or practice 

•  Actively participated in strategy setting sessions 

•  Been a spokesperson for others on issues of integrity 

Benefits

• Competitive salary

• 25 days annual leave (plus bank holidays)

• 50% discount on BT Mobile and EE Mobile

• 10% on target bonus

• Option to join the Healthcare Cash Plan

• Pension scheme

• Shares Plan

• Flexible benefits: cycle to work, childcare vouchers, healthcare, etc.

• Discounted BT products

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!