Job Description

GreenTech Resources currently hiring Sales Supervisor – Retail (6211)  for various locations in Canada.

Retail sales supervisors supervise and coordinate the activities of workers in the following unit groups: Retail salespersons (6421), Cashiers (6611), Store shelf stockers, clerks and order fillers (6622) and Other sales-related occupations (6623). They are employed by stores and other retail businesses, wholesale businesses that sell on a retail basis to the public, rental service establishments and businesses involved in door-to-door soliciting and telemarketing.

Roles and responsibilities:

• Understand customer needs and offer solutions and support
• Answer potential customer questions and follow-up call questions
• Research potential leads from business directories, web searches, or digital resources
• Follow-up leads and samples provided by the sales team.
• Retain existing customers by providing prompt customer services
• Recruit, hire and train new sales representatives
• Formulate pricing policies.
• Supervise sales operations of the sales team.
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Implement strategies to sell products or services
• Assist sales representatives and team to meet and exceed goals
• Manage retail staff, including cashiers and people working on the floor.
• Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Analyze field reports and prepare sales documents.

Skills and Qualifications:

• +2 years experience in Business development/sales within a fast-paced office environment
• Proficiency in MS office – word, excel, ppt. and outlook
• Exception written and spoken English and interpersonal skills
• Strong organization skills
• Ability to work independently under minimal supervision
• Diploma/Post Graduate in sales & marketing
• Excellent customer service skills
• Team management experience
• Ability to multitask and work under pressure
• Time flexibility
• Preferably from Immigration and recruitment industry
• Candidates eligible to work full time can only apply
• Familiarity with Zoom/webEx/Video Conferencing/Calendars