Wickes are a digitally led, service enabled organisation with a project in every home.

Would you enjoy the pace and energy of a retail environment which is collaborative, fun and inclusive where people feel part of a winning team? Do you enjoy the benefits of working together in person as a team blended with the flexibility of remote working?

If the answer to all the above is ‘yes’ then look no further as Wickes is the place for you!

We are looking to Recruit a Reporting Specialist, who will report into the Head of DIFM and will support the Installation Department to assist in the production, sending, presentation of reports and data including operational/service analysis of information in all matters relating to Installation.

We would accept applications from those based in the Birmingham and Coventry areas.

Key Accountabilities: 

• Daily reporting of department and company performance, trackers and returns as required to support achieving SLAs and targets 

• Support management with robust reporting to ensure the team have the information required to make informed decisions

• Track and monitor team performance using internal reporting systems, trackers and agreed processes

• Work cross-functionally to develop and implement reports in support of the Installation strategy and DIFM business plan

• Support the Service Delivery and Quality team with reporting requirements, to ensure that targets are achieved or exceeded  

• To provide ad hoc reports, as appropriate to senior management, as required

• To support the compiling of monthly performance  Reporting Analysis and Board reporting

What are we looking for:

• Minimum of 12 months experience in a reporting capacity

• Google related platforms e.g sheets, docs, slides, forms, dashboards

• Working with digitised platforms, apps and other technology in a similar role

• Knowledge of reporting and basic formulas 

• Using own initiative, working at pace to tight deadlines

• Ability to work collaboratively and lead in a fast-changing and flexible environment

• Ability to review and analyse data and create reports as required 

• Effective communication including listening skills

• Ability to work collaboratively and carry out tasks effectively

What can we offer you:

You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. 

We’ll also equip you with a benefits package that includes 

• Competitive bonus

• Save-as-you-earn scheme

• Contributory pension scheme

• Colleague discount 

• Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme

Our widely recognised wellbeing strategy is something we’re proud of at Wickes. As part of this, we offer a range of health and wellbeing benefits and support, including an Employee Assistance Programme, financial education & loans, and access to parental, menopause and fertility support. 

We recognise the value of bringing our teams together to collaborate, support each other and build on our amazing culture.  We are also encouraging our teams to work flexibly, with a blend of remote / office working. 

About Us: 

Wickes is a multi-channel retailer operating in the home improvement market.  With 40 years in industry, Wickes now generates revenue in excess of £1.3Bn across 230 stores delivered by 8,000+ colleagues.  

But it is the Wickes’ culture that is considered its best kept secret; it’s a collaborative, down to earth, fun and inclusive environment where people feel part of a winning team. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.

Please note: All offers of employment are subject to DBS / background checks.