Permanent role

Kewdale Location

$55-$60k + super +bonuses

About Our Client

Our core purpose is to provide safe, reliable and efficient transport solutions with the potential to support business transformation in the future. They have been around for more than 30 years.

What You Will Be Doing

The Rental Officer is responsible to work with and alongside all other Rental Staff within the Rental Branch, to ensure efficient operating of the Branch's activities. This includes but not limited to, maximising utilisation of all assets, presentation of assets, client retention, and adherence to rental processes and procedures. 7:30am - 4:30pm. The salary is $55 to $60K, plus super, annual bonus based upon divisional/branch performance and personal performance (up to 5% of salary).

What You Need

Experience in customer service, with transport and or rental activities preferred.

Strong organisational skills and ability to multitask due to the fast-moving nature of the Business.

Motor Vehicle licence required.

Develop a knowledge of commercial vehicle configurations and their carrying capacities.

Ability to think creatively to devise the most efficient processes, for both Customers and internal stakeholders.

Responsibilities

Branch administration including filing, payment remittance, and preparation of rental agreements.

Key point of contact for inbound phone enquiries.

Process counter, online, and phone enquiries and follow these through to Rental Reservations.

Ensure accurate processing of all invoices and rental agreements.

Develop customer relationships.

Ensure Credit Card and Debtor guidelines are followed within policy guidelines.

Ensure all activities comply with company policy guidelines.

Maintain knowledge of trends in equipment specifications and effects on rental activities.

Awareness of and compliance with health and safety legislation and with established policies and procedures

Please be aware that proof of COVID-19 vaccination will apply in accordance with Public Health Orders, State Health Directions and/or site-specific Health and Safety requirements.

About WorkPac

WorkPac is Australia's leading, privately owned recruitment provider to the mining, construction, engineering, oil and gas and healthcare sectors. We are proud to partner with some of the country's leading companies to deliver rewarding career opportunities. Looking after our employees is important to us. Through our myrewards platform, we offer benefits from retail rewards through to financial, health cover, insurance, superannuation services and more.