This role can be based in Osterley or Livingston

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

As a DTA Reliability Engineer, you would be joining a dynamic, highly motivated technology team.

What you’ll do:

Your primary role will be to handle service management of business applications and processes developed and supported by the Technology team for a part of Sky`s data estate.

• Effective Incident resolution, including detailed root cause analysis, retrospectives, and proactive change to prevent reoccurrence.

• 24×7 On-call support across multiple systems and technologies.

• Display exemplary problem-solving skills no matter how big or small the problem may be.

• Help deliver great solutions for our customers, collaborating effectively with multiple teams across cloud engineering to ensure successful solutions that are reliable and secure.

• Monitor service performance on a 24/7 basis that continually assesses our stability, capacity, and resilience to deliver great outcomes for our stakeholders

• You shall display an operations mindset and support our data engineers in building systems which are operationally ready.

• You shall embrace and enable a growth and personal development culture through active participation in events designed to facilitate knowledge transfer.

What you’ll bring:

• Excellent verbal and written communication skills

• Ability to explain technical concepts to a non-technical audience

• Understanding of Data Warehousing best practice and principles.

• Focus on quality, efficiency, and customer satisfaction

• Adaptable to change, open to new ideas, and the ability to take on new responsibilities.

• The ability to make judgement calls on complex issues

• Industry standard ETL tool (such as Ab Initio/Informatica)

• Unix/SQL scripting

• Cloud Technologies experience

Team Overview

Data Technology & Analytics are responsible for a variety of enterprise technologies and people that are integral to Sky’s Information Systems.

We lead the way in many areas of technology, from delivering daily business critical corporate reports, to providing an elite data science and analytics platform for hundreds of users providing key insights on Sky’s customers, products and viewing content. Delivering solutions for new products and initiatives is what we do, every single day. We then support these solutions for their lifetime in Sky, to an impeccably high standard 24 hours a day 365 days of the year.

The Rewards:

There’s a reason people can’t stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

• Sky Q, for the TV you love all in one place

• A generous pension package

• Private healthcare

• Discounted mobile and broadband

• Access a wide range of exclusive Sky VIP rewards and experience

Where you’ll work:

Osterley:

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

Livingston Watermark House:

Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there’s onsite parking available for cars, motorbikes and bicycles.

You’ll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym. Or play a game of pool or table tennis.

Inclusion:

We take pride in our approach to diversity and inclusion: we’ve been recognised by The Times and Stonewall for this, and we’ve committed £30million to support the fight against racial injustice. We’ve also set ambitious targets for increasing ethnic diversity and representation throughout our organisation.

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.

And we’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.