Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

We are transforming our portfolio to deliver 5G, Cloud and IP products and solutions for our customers, which is a critical component of BT’s digital transformation and simplification.  We have started migrating all our customers to these new products and will retire Enterprise’s legacy portfolio fully by 2025. This migration is the largest, and most important customer focused change in our market, for us and our customers in the last 15 years.

To meet the product, network and exchange closure timescales we need to accelerate Enterprise’s customer migrations. This requires an expanded migration programme to plan and execute sufficient migration activity across all our customer segments to achieve the optimum commercial and customer outcomes, on time. 

The purpose of the Regulatory role is to act as the interface into the Programme for all industry bodies, creating a cadence of regular meetings to address Regulatory, government and specialist body concerns, provide consistent messaging and content, and act as a single point of information, debate and escalation, acting as the gateway for the programme to external bodies.

You'll have the following responsibilities

• Drives a cadence of agreed meetings with the regulator to provide status update on programme

• Establish and run a content creation pipeline across the Enterprise programme to fulfil the content needs of external meetings.

• Deep dive into specific programme topic areas once per month, as agreed with OFCOM and Group Regulatory

• Capture regulator feedback and strategic regulatory changes in direction / scope (feeding into the Strategy and Policy function in PMO)

• Manage regulatory requests and engagement into the PMO board

• Acts as the interface into the Office of Telecommunications Adjudication (OTA) Forum

• Act as the interface into the DCMS

• Act as the interface into other agreed external industry and government bodies

You'll have the following skills & experience

• Experience working within a comparable Regulatory Management, Compliance or Assurance position

• A deep understanding of the UK legal, regulatory and compliance policies across the UK market

• Strong matrix stakeholder management to collect data, create, manage and use content across the entire programme

• Experience of running regulatory and industry engagement forums 

• Experience of OFCOM engagement

• Demonstrable experience of politically charged environments across competing stakeholder groups, and can navigate diplomatic messages 

• Experience of establishing content creation, collection and presentation programmes previously

• Understanding of brand awareness and brand risks in engaging external bodies

• Ability to create quality content from various sources to provide simple, concise and accurate executive summaries

Benefits

At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity, that takes a genuine and proactive interest in your progress and development. Benefits of working for BT include:

- Competitive salary and on-target bonus plan

- World-class training and development opportunities

- 25 days’ annual leave (not including bank holidays)

- Discounted broadband, mobile and TV packages

- Share option and pension scheme programmes

- Flexible benefits to fit around you

BT is an equal opportunities employer. We’re working hard to create an inclusive working environment, where people from all backgrounds can succeed. We want to make sure your recruitment experience is the best it can be – so, if you’re selected for an interview, please let us know if there’s any adjustments we can make that would be helpful for you.

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!