Quality Manager

We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs.

Our Development team is friendly, knowledgeable and we love what we do. We are proud of our expertise and passionate about the high-quality service we deliver to all of our customers.

We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives, each and every day.

Join our Development team as a Quality Manager

Our Development team sits at the heart of our vision to provide places to call home, with an aim to deliver 5000 homes over ten years. We are responsible for the acquisition, delivery and sales of new-build properties across London and the South East.

We’re an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.

The role

We have a fantastic opportunity for someone to join us in the position of Quality Manager in Camden. This role will require travel to One Housing locations in and around the London Area. You will be required to have your own transport or be comfortable using public transport. Your responsibilities will include:

• Conduct visual inspections on the site to ensure that the work and the materials meet the specifications and quality standards, coordinating data with the consultant Site Inspector.
• Produce clear and accurate weekly site inspection reports for sites visited including photographic evidence, for distribution to Project Managers and Head of Service, such reports to be of a standard to be circulated to the Employers Agent (EA).
• Become familiar with all the programmes, specifications, relevant drawings and written instructions, checking them against progress and using them as a reference when inspecting the work for quality and progress.
• Be familiar with legal and regulatory requirements, checking that the work complies with them in respect of quality.
• Have a working knowledge of health and safety legislation, including fire safety, bringing any shortfalls observed to the attention of the Project Manager and consultant Site Inspector.
• Produce a summary weekly report of all sites visited, reporting on the progress of the programme to the Head of Service and Commercial and Property Director.
• Report any issues noted with contractors / consultants workmanship or materials immediately to the Project Manager and Design and Technical Team to improve the service they provide to meet One Housing’s standards.
• Monitor and report on the Contractor’s site resource and ability to meet the programme targets.

What you will need to succeed

We are looking for someone who believes in working together as part of a team, who shares our values and who is positive and friendly. The successful candidate will:

• Be a member of the ICWCI or equivalent technical or professional qualification in a property or project management, construction or maintenance field
• Evidence of the ability to set and deliver targets within agreed parameters.
• Ability to create effective KPI and monitoring devices to ensure the high standards of the organisation are met by consultants.
• Be able to establish an appropriate professional working relationship with the contractor's staff be persuasive and diplomatic while remaining independent
• Relevant experience at delivering a customer focused service.
• Thorough understanding of building structure, building services and maintenance techniques

The offer

Our Life@One benefits offer you an array of perks designed with your wellbeing in mind.

• Salary: £50-55,000
• Your holidays are important to us. Take up to 28 days annual leave plus bank holidays.
• Lean travel. Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
• Looking forward to your big bucket list trip? You can buy or sell up to five days annual leave each year.
• Get paid to do good. We offer you two days off on full pay each year to volunteer in our communities.
• Well done! With our colleague recognition programme you will know when you’ve done a #greatjob
• Learning never stops. One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level.
• We’re here for you. Our employee assistance programme offers counselling and support for you and your family 24/7.
• Stay book-smart. Take up to five paid days off per year to study toward a relevant qualification.
• Experience new things. We offer you a career break after 3 years’ continuous service.

About us

As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and their workforce reflects that. We understand the strength we gain from having and supporting our diverse teams. The different skills and experiences that our colleagues from different backgrounds bring to us allow us to make better decisions, consider different views and be an altogether more interesting and cohesive place to work.

We welcome applications from everyone.