Security isn't always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses. We deliver vital work at scale, with real breadth and impact. We connect for good.

About this role

The National Management Centre (NMC) will provide visibility and control of information risks for Policing. It will support the 24x7x365 nature of the police operations, providing a threat detection and response capability for digital services before, during and after cyber-attacks, enabling stakeholders to understand and proactively manage risk across the technology estate at both the national and force level

• Security incidents carry financial cost and can impact our brand and reputation.  Proactively preventing, detecting and responding to incidents allows NMC to reduce risk for PDS.

• Any large organisation needs a centralised facility responsible for every aspect of Security, hardening the business posture from attack.

• Your role places real value in finding and adapting ways to protect and support PDS

• The L2 Role will be available Monday to Friday normal Business hours to support 

• Identification of critical services within forces where loss would negatively impact police operations.

• Awareness of the cyber risks to critical services by continually assessing the threat landscape and informing stakeholders.

• Detecting when, where and how attacks take place.

• Reporting cyber risks to service, executive and operational stakeholders for mitigation decisions.

• Limiting the impact of known cyber risks by engaging forces in pre-incident planning and preparatory activities.

• Managing incident response, containing the attack and supporting restoration of normal operations.

Based in our Skelmersdale hub you will be onsite and must be able to obtain and maintain security clearances including NPPV3.

You'll have the following responsibilities

Escalation Point for any Protective Monitoring issues concerning quality and delivery of the service. 

Engagement with NMC technical leads and CDS to ensure efficient and robust service delivery. 

Responsible for the evolution and development of the PM service with regards to continuously improve in respect of People, Processes and Technology. 

Accountable of all related documentation and processes within the PM area. e.g. playbooks/WINS etc

To be seen as a "driver" of quality for the PM service, and will support and input to content evolution, content delivery and validation of content. Contribute to custom tooling design and delivery. 

To work collaboratively with other NMC services to ensure seamless integration with all other teams across the NMC.

Engage with senior stakeholders to deliver service presentations, trends and KPIs. 

You'll have the following skills & experience

Experience working in a fast-paced operational security environment

Experience in driving and motivating a team.

Experience working within a Cyber Security or similar environment (preferred)

CompTIA Network+, Security+, CSA+ and/or CEH or equivalent (preferred)

Experience working in a customer facing environment

Experience working in a Security environment. 

Experience in internal and external stakeholder management and engagement 

Excellent written and verbal communication skills.

Ability to acquire SC and NPPV3 level clearances 

Benefits

Discounted BT Broadband, TV & mobile packages and BT products

On target Bonus

Share options and 10% pension contribution

Professional development and paid for industry certifications/qualifications

Flexible benefits/rewards including dental insurance, healthcare, gym memberships etc.

Well-being support for you and your family

3 days paid volunteering a year

Flexible and smart working (subject to business needs)

About BT

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing Smart Working at BT. Smart Working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss Smart Working and how it might work for the job you are applying for.

Security is one of the fastest growing parts of our global organisation. We protect our networks from more than 6,500 cyber-attacks each day, invest over £40m in research each year and employ more than 3,000 people - which makes us the largest private cyber security employer in the UK. With incredible opportunities to learn, develop and grow your skills, we’ll invest in you, nurture potential and shape your future – whatever your background or experience. You can find out more about Security in BT here

In today’s world, safe and secure digital connections have never been more vital. You’ll be joining a global company operating at the forefront of the information age: BT employs 90,000 people in 180 countries. With huge scale, we’re capable of achieving great things, striving to be personal, simple, and brilliant for our customers whilst creating an inclusive working environment where people from all backgrounds can succeed. Play your part. Make a difference. We are the Protectors.

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!