To provide an analytical and investigative support service to the Group Operations Retail via the Profit Protection team.

Key Responsibilities

Loss Prevention

• Follow up investigation of exception-based fraud reports and if necessary, liaising with store teams and security consultants to resolve where self-checkout abuse is determined
• Development in system of new reporting to respond to new fraud methods discovered to prevent future loss
• Assisting in Internal and External Investigations as required.
• Utilising the Intelliq platform, IP Cameras, and incident notification platforms to reduce loss to the business.

Subject Matter Expert

• Work with our Self Checkout Project teams to offer input into design systems from a weakness of system point of view.

Projects

• Undertake designated projects and assist other members of the team with ad-hoc project tasks as agreed with line manager.

People

• Liaise with the Group Retail Operations team to produce best practice solutions.
• Establish and maintain a network of Retail/Finance/Audit/BI contacts.

Skills/Knowledge/Experience:

• Experience in Finance, Retail or related field desirable.
• Experience in retail compliance or loss prevention a bonus.
• Third Level Education or equivalent preferred
• Ability to use a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel
• Ability to work on own initiative to meet and deliver results to often short and demanding deadlines

The Ideal Candidate will have:

• Ability to manoeuvre through large structured datasets.
• Ability to work alongside stakeholders at all levels within the business.
• Ability to work within team environment.
• Strong planning and organisational skills, ability to plan and prioritise work schedule and work within agreed timescales.
• Strong communication skills (both written & verbal) - with the ability to work cross-functionally throughout the business.
• Successfully engage in multiple initiatives in parallel.