Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

This is a really exciting & important role within the Insurance, Repairs & Trade In team – with an action packed roadmap over the next 12-18 months.

The individual will have end to end ownership of the trade in product. They will work cross functionally, with our partner (LikeWize) & the partnership team (Apple & Samsung) to deliver the Trade In roadmap, which includes playing a key role in Apple / Samsung NPI launches & integrating Trade in capability within mobile purchase journeys.  

They will work closely with the commercial trading team & the channels (digital, retail, call centre, enjoy) to define the trading plan, inc. staff incentives & new customer promos (supported by an annual marketing budget) to ensure delivery of our key commercial targets.

You'll have the following responsibilities

End to end ownership of Trade In product

Manage channels to drive trade in volumes & profitability 

Understand the Trade In market to identify, shape & deliver new propositions (inc. capex projects)

Deliver NPI trade in promotions (working with Apple & Samsung partnership teams)

Work with our third party Likewize to deliver the product vision & strategy 

Define & implement acquisition marketing activity 

Support new staff and customer promotions 

You'll have the following skills & experience

Able to bring to market new propositions & promotions, working with a range of stakeholders

Able to develop & deliver growth plans, by identifying & delivering trading initiatives (including utilising a third party marketing budget)

Able to build strong working relationships & collaboration with your stakeholders 

Ideally some experience in either trading, product management & marketing with some experience of working with channels, marketing and base communications

Proven ability in making things happen – translate commercial ambition into an executable plan and delivery through complex partnerships

Ideally experience delivering new props to market 

Ideally experience managing channel trading plans or product performance

Experience of delivering a GTM plan 

Able to deliver a trading plan across channels

Experience of stakeholder management 

Some experience of setting budgets & business casing 

Benefits

At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity, that takes a genuine and proactive interest in your progress and development. Benefits of working for BT include:

- Competitive salary

- World-class training and development opportunities

- 25 days’ annual leave (not including bank holidays)

- Discounted broadband, mobile and TV packages

- Share option and pension scheme programmes

- Flexible benefits to fit around you

BT is an equal opportunities employer. We’re working hard to create an inclusive working environment, where people from all backgrounds can succeed. We want to make sure your recruitment experience is the best it can be – so, if you’re selected for an interview, please let us know if there’s any adjustments we can make that would be helpful for you.

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!