Description

What’s the role about?

We have a fantastic opportunity for you to join our Strategy & Commercial Development Executive area as a Process Manager. This role will play an important part in the delivery of our Partnership Plan. You’ll be joining a large team with an ambition to make the Partnership Lean, Simple and Fast, ensuring we have effective and efficient processes we can rely on. We are looking for someone to join us on a 12 month Fixed Term Contract. 

As a Process Manager you’ll be playing a lead role in matrix teams delivering radically simplified end to end processes and appropriate automation and technology to reduce our cost base, improve efficiency and deliver more for our customers, ultimately contributing to the Partnership strategy. Assignments will stretch across multiple areas of the Partnership, so you will be required to take in and synthesise knowledge quickly along with using your excellent communication and influencing skills to support stakeholders in every area of our business. You will be providing robust analysis using a hypotheses led approach to question and shape solutions to drive improvements across your assigned area. 

This role will be based in Victoria or Bracknell however we are open to hearing from candidates further afield as being in Victoria or Bracknell regularly will not be required.

What will you be doing?

• Leading Partners within matrix teams to achieve and deliver work, in line with business outcomes and with the voice of the customer at the heart of decision making.

• Providing robust analysis and insight to shape the Process Roadmap for your area, balancing a wide range of inputs and points of view.  You will challenge, shape and inform end to end solutions to drive improvements across your assigned area of  business using a recognised methodology. 

• Build trusted relationships to establish process ownership, performance management and establish a Continuous Improvement culture.

• Selecting appropriate tools and approaches to analyse process performance, and design and implement effective improvements. (The range of improvement tools and approaches includes Six Sigma/DMAIC, Lean, Agile, Automation, Service Design and the deployment of Knowledge Management.)

What you'll have:

• Excellent stakeholder management and influencing skills, and able to connect and influence at all levels across the Partnership up to and including Director level

• Significant experience in developing and delivering a process strategy for a wide area of a business delivering quantified and sustained benefits.  Solid analytical ability, including experience of process modelling and analysis using a recognised methodology (Six Sigma / DMAIC, Lean, Agile, Automation, Process Engineering, Knowledge Management).

• Demonstrate and provide evidence of strong analysis and insight which have identified issues and opportunities that have added value to a business and how these could be implemented..

• Ability to prioritise effectively and manage multiple projects at the same time across all areas of the business.

What else could you bring?

• Experience of Green Belt project work is preferred but not essential.

• Demonstrable experience of framing issues, conclusions and recommendations to enable quick decision making. Ability to prioritise effectively and manage multiple projects at the same time.

So, now you know what we’d love to see from you in the role here is what we could offer you in return: 

• The opportunity to gain experience right across the Partnership and be exposed to a broad range of our business functions

• The chance to be part of a dynamic Profession with the change to meaningfully contribute to our ways of working

• 25% Discount in John Lewis & 20% in Waitrose, we’ve got your house and fridge covered!

• A chance to be exposed to, work with and learn from a wide range of capabilities including automation, knowledge management and process management

Please note:

• As a business we encourage flexible working. We have a number of different ways to work flexibly, so at your interview feel free to talk about what flexibility means to you. There are no guarantees, however, examples of how our Partners already work flexibly include part-time, job share, home working and compressed hours.

• The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time