As a Private Shopper , your responsibility will be to engage with clients who require a lifestyle service. Manage a portfolio of clients conveying gravitas and confidently cultivate relationships in order to introduce new customers to the service. As Harrods Private Shopping is ultimate personal shopping destination, you will offer the best advice on shopping, travel, Art, food/drink and Restaurants.

About us.

As the world’s leading luxury retail emporium, Harrods offers uniquely exciting challenges. Working days are as varied as the requirements of our clients, and we nurture an environment where the flexibility, resilience and initiative that help us maintain outstanding levels of service are recognised and rewarded. We’re a hardworking, culturally diverse team who get on with the job. It’s a great place to learn and gain real expertise in your area.

About you.

Experienced individual who has managed a portfolio of ultra high net worth clients for many years. You will have strong relationships with your portfolio of clients and can demonstrate how this has resulted in commercial success. With a strong business acumen, you can make informed business decisions that are right for your portfolio. You will thrive working in a fast-paced environment during pressuring situations. As an individual you will be discreet and professional, confidently meet and greet clients, always aiming to provide outstanding customer service. Your strong people skills allow you to confidently work a room at an event and acquire the right type of client for Harrods Private Shopping Service.  In this role, you’ll ensure that the department and team are always portrayed as professional, courteous, approachable and efficient. You’ll have a keen eye for detail, be exceptionally well organised and thrive in an environment which requires that you think on your feet.

Our promise to you.

You’ll receive in-depth training and the real world experience that will make you a subject expert, with a deep knowledge of Private Shopping. The department offers good paths for career progression and personal development, and the skills and expertise you gain will be transferable, and highly coveted, in businesses across every industry