The Experience team defines how our customers, riders, restaurants and employees interact with our products. Based in London, our team has a global impact, with our work reaching customers in Singapore, riders in Amsterdam, and restaurants kitchens in Paris. 

As a Principal Product Designer, you will be accountable for every feature you design - and you’ll take that design from conception to implementation, taking a lead role in all stages of the design process.

On a day-to-day basis, you will:

Work closely with your team and other designers in defining, designing and iterating on product features across web and mobile platforms

Invest in design standards, documentation, and processes alongside your team members to further our design practice

Shape product strategy and vision together with product managers

Have significant impact across all the product teams

Bring consistency to all the platforms and products  

Drive and support cross-team initiatives that make the Experience practice at Deliveroo better - such as improving our hiring processes, expanding our community presence, interviewing potential new team members - and much more.

Work in the way that works for you and what you're designing, whether that's spending time sketching or jumping straight into pixels and code

Work with other members of the Experience team to help them deliver great work and develop their own skills. This could be as a mentor, a coach, or a collaborator. 

Get out of the Office (or home) and work with research to observe the impact of your work in the real world, and take that input back to your work as a designer to be constantly improving our products. 

What you might work on

The products we work on are as diverse as the users we serve, and we’re fortunate to be in a company where design is a first class citizen. Design spans every aspect of our product and our operations, and during your time at Deliveroo you’ll be exposed to a number of very different areas, such as:

Our Rider apps

Products for our Restaurants

Our suite of Consumer products

Internal Tools to help us provide better customer service

New Product Initiatives 

Product Vision

Design systems and tools

This role is for you if you:

Are a keen problem solver - you enjoy thinking through complex product challenges and care about solving the right problem

Have a well trained eye for great visual design execution. You care about getting things right - one pixel off is a big deal.

You’re comfortable with ambiguity 

Take a strategic view to everything you do - your work stands the test of time

Are fantastic at communicating your thinking and design decisions - you’re able to get people along on the journey with you

Are well versed at working with disciplines in your work to achieve the best outcome, such as user research, content and engineering.

Enjoy mentoring others in their professional development as designers

Have a great appetite (we love eating!)

Have a good sense of humour!

Requirements

We value intellectual humility, an eagerness to learn, and the ability to move quickly while being pragmatic about your decisions. But above all else, we're looking for unique personalities with varied backgrounds that add something new to our team and have a meaningful impact on our business. 

Aside from this, we're looking for:

Experience designing and shipping impactful products at scale

Experience working with design systems

Experience working in high-growth product companies with an international footprint

A broad range of skills covering the design process end to end: interaction design, visual design and prototyping

Knowledge of platform-specific patterns (e.g. iOS Human interface guidelines, Android Material guidelines)

At least 5 years experience in an individual contributor role on a product design team

Why Deliveroo?

Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, seeking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Workplace & Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.