Microsoft’s Dynamics Domain Practice helps customers maximize their investment in Microsoft Dynamics solutions and the full portfolio of Microsoft Products through accelerated adoption and productive use of technologies. The Microsoft Dynamics Global Practice is part of a global organization of exceptional people who lead and serve our customers and partners as they realize their full potential through software and services.

Responsibilities

The Principal Consultant assists with the identification, pursuit and closure of strategic business development activities whilst continuing to be responsible for the architecture of existing projects. They will assist in identifying and creatively solving complex customer problems, envisioning and enabling critical processes, and fundamentally helping the customer to achieve their objectives.

Principal Consultant must be effective in fostering Principal level relationships. They also play a key role in employing, leveraging partners and Microsoft Global Delivery as part of the overall Microsoft services delivery model

The Principal Consultant must apply advanced analysis skills and experience in principals of Dynamics CRM Solution to provide detailed reliable options and estimates for service implementations. They must have current and deep experience with implementation of large CRM products and an understanding of competitor technologies.

To be effective the Principal Consultant requires a proven successful background in managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management. Principal Consultants are able to deliver effective strategic presentations to audiences of all sizes and possess excellent communication skills. They will architect solutions by mapping customer business problems to reusable end-to-end business application solutions

Principal Consultants work hand in hand with Project Managers, Program managers and Pre sales leads to ensure successful bids and pursuits.  They support achievement of several performance scorecard and key performance indicators directly or through collaboration with other roles in services, and sales.

Experience required for this role includes:

• Engagement / Stakeholder management​
• Successfully demonstrated leadership in 5+ CRM for enterprise class customers â€‹
• Excellent Communication (up / down/ peers) ​
• Proven track level in business domain & technical conversation​
• Holistic solution, design and architecture​
• Proven experience in presales and closing â€‹
• Previous track record delivering the full project life cycle â€‹

Core accountabilities required skills are as follows:

• Overall technical responsibility for Project Delivery​
• Scope development and management â€‹
• Work with Project Manager to resolve any project Issues â€‹
• Assist Project Manager to minimize project risks
• Oversee deliverables from partner, subcontractor and MS resources​
• Lead daily scrums â€‹
• Engage with CXO’s to deliver workshops and /or POCs​
• Contribute to Microsoft internal reporting​, work orders and amendments
• Develop Technical Quality plan standards and test procedures​
• Facilitate peer reviews​

Qualifications

The successful candidate will have a BS/BA degree, or equivalent work experience with 5+ CRM large scale enterprise, global CRM solutions (such as Dynamics, Oracle, SAP, Salesforce.com etc.) in multiple industries.

The job will require frequent travel (65% +). Fluent English verbal and written communications skills are a must, and fluency in another language (such as Arabic, Chinese, French, German, Italian, Japanese, Russian, Spanish, or others) is preferred but not essential.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.