Are you interested in working for one of the most exciting products in Microsoft, passionate about exceeding customer expectations and advancing Microsoft’s cloud first strategy? Are you interested in a start-up like environment, passionate about cloud computing technology and driving growth in one of Microsoft’s core businesses? If so, then look no further than the FastTrack for Azure Team! Microsoft Azure provides customers with on-demand and infinitely scalable infrastructure and platform for customers to build, host, and scale service applications on the Internet through Microsoft’s global data centers.

FastTrack for Azure helps customers onboard to Azure, getting them on track to “build it right, architect it right, and deploy it right, the first time” as they move from proof of concept to production and to scale.

FastTrack (FTA) takes a solution-centric approach, providing customers with Microsoft Azure Engineers and Program Managers, tools and best practices and significantly increasing customer success with Azure. FTA engages with thousands of customers, with a goal of world class NSAT and world class Net Promoter Score (NPS) for Azure while covering most Azure solutions.

Our team is looking for a engineering leader (Principal Engineering Manager) that brings great teamwork, empathetic leadership, customer (external) facing experience, positive attitude, and deep technical acumen. This is a leadership role managing a LATAM focused App Dev team based in the US and Latin America.

Responsibilities

Areas of responsibility include:

Leading a high performing team as a manager, leader, coach and mentor

Helping customers migrate and/or build workloads throughout their Azure journey toward production and expanding their cloud footprint (competing technologies okay).

Directly engage with customers to validate new solutions and POC's; update modules per learnings and feedback.

Be a thought leader and share knowledge with others through management best practices, solution documents, engage technical communities, build automated self-help solutions, and create training.

Act as the subject matter expert across the core Azure PaaS domains

Staying current on latest Azure/Cloud innovations to conduct experiments, drive product improvement, and act as subject matter trainer for engineers.

Interact daily with other FastTrack Engineers to provide technical action plans or take ownership of situations that require escalation.

Partner with various Azure Engineering subject matter experts to scope and build customer facing content, modules, tools, and proof of concepts.

Partner with our LATAM Program Manager team to help grow and expand App Dev business in the LATAM region.

Qualifications

Successful Candidate Competencies:

Strong communication skills in Spanish and English

Strong interpersonal skills to effectively drive recommendations and land priorities across customers, partners, senior executives and across organizational boundaries.

Experience dealing with ambiguity: must have the ability to take initiative and work in a fast-paced environment while balancing multiple demands and shifting priorities.

Collaboration: collaborate on complex multi-faceted programs

Strong communication skills to effectively drive recommendations and land priorities across customers, partners, senior executives and across organizational boundaries.

Experience and knowledge of cloud deployment and development tools (PowerShell, Visual Studio, .NET, Azure-CLI)

Required Qualifications:

3+ Years of experience with one or more of the following Azure Services (App Service, AKS, Containers, APIM, Serverless)

Recommended Qualifications:

Previous people manager experience from inside or outside of Microsoft

Ability to communicate effectively with corporate customers, possess an understanding of the onboarding process and demonstrate a vision for the future of Microsoft support.

Excellent customer service skills, good oral and written communication skills, proven ability to handle difficult and sensitive situations involving the most critical and politically charged customer situations; to lead projects and to motivate others.

Consulting and/or Delivery experience a plus

Portuguese communication skills is a plus

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.