Job Description
There is only one Data Cloud. Snowflake's founders started from scratch and designed a data platform built for the cloud that is effective, affordable, and accessible to all data users. But it didn't stop there. They engineered Snowflake to power the Data Cloud, where thousands of organizations unlock the value of their data with near-unlimited scale, concurrency, and performance. This is our vision: a world with endless insights to tackle the challenges and opportunities of today and reveal the possibilities of tomorrow.
Snowflake Practice Director is a service professional who has demonstrated an ability to lead based on experience, knowledge, passion and competence.
RESPONSIBILITIES:
- Provides technical and/or business consultative leadership for a specific practice at the pre or post sales level
- Manage a team of both Senior and Junior Consultants, Architects, Service Delivery Managers, and Technical Account Managers
- Proactively provides input into the development of practices' policies, procedures and standards
- Monitors practice job performance and provides coaching, counseling, and motivation to maximize practice performance
- Recruits and hires employees who can help grow and drive Snowflake's Professional Services' strategy
- Integrates industry knowledge into practical configuration tactics, techniques and procedures to ensure teams deliver well-rounded and well-developed software solutions
- Ensures appropriate levels of specialization in the practice are being achieved by utilizing online and in person training opportunities for the teams
- Maintains a level of practice readiness, in order to be successfully prepared to support the delivery of customer engagements
- Ensures adequate level of resources in place to meet profitable demand.
- Oversees charge ability of all delivery resources within the practice.
REQUIREMENTS:
- SaaS or cloud computing delivery experience preferred, Financial and analytical experience
- Leadership skills- has previously led a team and is comfortable with both Executives and Junior staff
- Consultative skills understanding of the services engagement modelDetailed product knowledge
- Strong presentation skills and an ability to articulate to a business and technical audience (including senior level executives at large enterprises)
- Ability to prioritize projects and deliverables (project management)
- Negotiation skills and professional written / verbal communication skills
Snowflake is growing fast, and we're scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.
Job ID: 73735