Policy Escalations and Operations Manager

Policy Escalations and Operations Manager

Policy Escalations and Operations Manager

Job Overview

Location
London, England
Job Type
Full Time Job
Job ID
88229
Date Posted
1 year ago
Recruiter
Natasha Cwiklinska
Job Views
85

Job Description

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • Experience in escalation management or similar.
  • Experience with government and corporate advocacy and working with technical/policy issues.

Preferred qualifications:

  • Experience with spreadsheet software, and using data to drive strategy and business action.
  • Experience with complex, cross-functional project management.
  • Experience with quality and training processes.
  • Ability to build relationships with cross-functional partners across geographies.
  • Ability to work in ambiguous, rapidly changing environment.
  • Excellent analytical, operational, and project management skills.

About the job

In this role, you will monitor policy developments and global emerging events impacting our products. You will work with a cross-functional global team to coordinate requests for information, provide research and analysis across a variety of policy issues, and bring project management and operational excellence to the team’s functions. You will also own policy escalations, operationalize responses, and track outcomes.

Google takes its responsibilities seriously, including engaging with government and other stakeholders on important public policy challenges. The Government Affairs and Public Policy (GAPP) team leads the company’s engagement with executive branch officials, legislators, regulators and third-parties in the formation of public policy. Working closely with Google leaders, GAPP seeks to identify key policy issues, listen carefully to others’ views and opinions, and distill and share the company’s perspective on those issues with external stakeholders. While we focus on challenges affecting the internet, our issue areas are increasingly broad and encompass many areas where public policy, business, and technology intersect.

Responsibilities

  • Provide internal project management for policy programs and support for team continuity of operations.
  • Manage projects, high-level stakeholders, and clearly communicate information across regions.
  • Monitor policy developments and global emerging events impacting our products. Own policy escalations, operationalize responses, and track outcomes.
  • Work with a cross-functional global team to coordinate requests for information, provide research and analysis across a variety of policy issues, and bring project management and operational excellence to the team’s functions.
  • Facilitate communication of process and policy to internal stakeholders.

Job ID: 88229

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