Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclu

“Do you want to be part of an exciting team here at Sky? Playout at Osterley manages live News and Sports channels. We are looking for Playout Controllers to join the team that is essential to delivering channels to Broadcast Platforms. If you’re ready to work in a dynamic environment alongside talented people who take pride in delivering great results, apply today. – Playout Management Team

Within the broadcast centres we manage the playout of almost 100 channels, including high profile channels such as Sky Atlantic and Sky One; live channels such as Sky news and Sky Sports; and cutting-edge broadcast technology such as UHD and, of course F1 with unrivalled live coverage of all race weekends.

For channels with pre-recorded content, operators can be controlling up to 15 channels simultaneously. For channels which require more manual involvement in ensuring a seamless customer experience, for example complex live sports, news and pay-per view events, we use single control rooms. This ensures that all the live feeds coming in from around the world are integrated seamlessly into the programme schedule and that this remains so even when responding to changes and scheduling of live events, responding to delays, overruns and postponements which are all possible in a live TV environment.

Sky Playout provides the delivery of all Sky, 3rd Party and joint venture channels hosted by Sky, onwards to Broadcast Platforms. As a Playout Controller within this department you will be responsible for monitoring and maintaining the technical, operational and presentation quality of the transmission output at all times. This role also involves:

What you’ll do:

– Taking responsibility for any operational issues that need to be addressed, resolved, or escalated as appropriate

– Building positive relationships by being proactive, professional and supportive when dealing with issues

– Being fully compliant with, and maintain comprehensive knowledge of, all technological & operational requirements in your area

– Liaising with key stakeholders & 3rd parties courteously and effectively

– Ensuring that all aspects of Ofcom Codes of Practice relating to the channels are observed accordingly

– Working with your Managers and the Playout Team to improve service delivery

– Understanding department and business implications of failing to meet service delivery

What you’ll bring:

– Professional knowledge of Playout systems, workflows, processes and delivery.

– Capable in the management of live broadcast events, in particular live Sports.

– Excellent understanding of editorial and compliance policies, particularly around live broadcasting.

– Understands and articulates the contribution Sky Playout makes to the overall business.

– Can easily adapt actions and words for different audiences.

Team Overview:

Content, Tech & Innovation: We use the latest tech to create and distribute the best entertainment. In other words, we connect our customers to more of what they love all day, every day. You’ll be joining a proactive, forward-thinking and collaborative team setting the standard for excellent innovation.

The Rewards:

There’s a reason people can’t stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

– Access to free NOWTV, for streaming all your favourite shows

– A generous pension package

– Private healthcare

– Discounted mobile and broadband

Where you’ll work:

Osterley:

Our Osterley campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Chiswick Park, Gunnersbury, Acton Town and Ealing Broadway tube stations. There’s also plenty of parking, bike shelters and showers.

On campus you’ll find six subsidised restaurants and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

Inclusion:

Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky. We also know that everyone has a life outside work, So we’re happy to discuss flexible working.

And we’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.