Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

We’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at Openreach, we really mean it.

About this role

The Fibre Build CMO is responsible for assuring and enabling the delivery of Openreach’s ambitious FTTP build programme, circa 3-4m homes passed and spend of over £1bn annually. The CMOs role is to pull together inputs from across all areas and to assure, challenge and drive the delivery. This programme is a key strategic priority for both BT Group and the UK government, and as such is share price effecting. This role lands within the Plan, Resource and Supply business unit of the CMO, which is responsible for planning the build across the Openreach Fibre Build programmes.

You'll have the following responsibilities

• Owning the planning insights and data analytics to support CMO Planning for Fibre Build programmes

• Identifying and optimising data sources (network information, deployment plan data etc) from across Openreach and across various systems to help in the delivery of the CMO Planning goals (eg, Lifecycle data, Notspots etc), and drive decision making

• Translating complex data sets into simple and consumable outputs to enable the wider CMO Planning team to use in a “Plug ‘n’Play” manner 

• Deployment plan and footprint analytics supporting wider networks

• Owns the planning insights for FND Fibre Build, and supporting wider Fibre Build programmes

• Responsible for data conditioning and validation to ensure build plans are accurate

• Responsible for providing insight into THP availability (including detail on MDU, DiG, Gfast)

• Define Fibre Build target profiles (eg, Area 2/3 coverage, NotSpots, UG/OH), ensuring these are supplied to Central teams and ensuring suitable reporting against them is in place

• Regular true-up of FND and wider Fibre Build plans – identifying plans passed delivery date with no RFS, and working with programme leads to overcome and address to ensure our customers are being presented with correct data on the Openreach Fibre Checker

• Own complaint investigation

• Identify risks/opportunities to plan through detailed data insights and analytics (including multiple metric data trends), set actions to address/capitalise, and maintain a thorough register

• Support the design and delivery of the deployment plan across all Fibre Build programmes nationally, through trajectory mapping, insights into plan viability (eg, level of ‘complexity’ in proposed plans, CPP projections etc)

• Translating complex data sets into simple and consumable outputs to enable the wider CMO Planning team to use in a “Plug ‘n’Play” manner 

You'll have the following skills & experience

• Analytical experience and ability to respond quickly, collect, collate and analyse information, draw a meaningful conclusion and outline options for the business

• An expert in their field – with experience of and credibility in engaging and influencing senior stakeholders

• Strong technical knowledge of Openreach products, services and networks, particularly FTTP

• Excellent data modelling skills, ideally through the use of SQL (datalabs), Python and Excel

• Ability to lead a remote team and matrix-manage across teams

• Executive reporting & communication 

• Complex problem solving: managing conflicts and paradoxes

Benefits

As well as offering a competitive base salary, you’ll also have a rewarding bonus scheme, access to equity schemes and an attractive pension offer.

We value different perspectives, skills and experiences. Diversity makes sense for us, our customers and our ambitions. We’re creating an inclusive working culture where people from all backgrounds can succeed.

About Openreach

Openreach Limited runs the nation’s digital network. We play a key role in British society, helping homes, schools, hospitals, broadcasters, government, businesses and more connect to the world.

We're a wholly owned subsidiary of BT Group, and our customers are the 640+ communications providers who sell phone, broadband and Ethernet services to homes and businesses. And we’re on a mission - to make the country’s digital network services faster, better and more affordable.

Our people are experienced, resourceful and innovative, working on vital projects that help support the nation at work, in learning, on the move, at rest, at play, in emergencies and much more.

So if you’d like to be a part of an exciting organisation that’s making a real difference, why not join us today? You can read more here about working at Openreach.

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!