Avia are currently looking for an experienced Performance Manager to work in the car and home insurance new business and renewals team.

Aviva’s PCW (Price Comparison Website) retail team has been set up to manage the performance of Aviva’s 3 brands, Aviva, Quotemehappy.com and General Accident.

We are looking for highly motivated individuals, with a natural curiosity and eagerness to understand the market in which we operate, and to find data driven solutions to performance issues through business insight allowing us to make astute commercial decisions to drive the business forward.

To be consider for this position you must have the following experience:

• Background within Insurance (Home/Motor preferred)

• Strong Analytical experience

• Ability to look at performance and improve this by understanding the Insurance market

In 2020 Aviva introduced “Smart Working”. This means we offer you the split of working from home as well as coming in to our London or Norwich offices when required.

Duties and Responsibilities:

• Support Aviva’s 3 brands growth in PCW market

• Optimisation of performance through pricing and proposition across new business to meet KPIs

• Manage delivery of change initiatives on PCW Hopper list

• Optimise new business and renewals to meet our trading goals

• Feed market and new business performance insights into weekly performance meetings

• Responsible for New business AB testing -setting and measuring uplifts in performance

• Ensuring data is driving our trading decisions through Adhoc analysis and LTV modelling

• Submission of planned quotes for PCW including forecasting of marketing initiatives

• Understanding end to end new business and renewal performance across each product and PCW

• Understand PCW mappings, questions sets and product add on offerings across products and how this affects performance

Experience & Skills required:

• Commercial awareness and understanding of the insurance market

• Previous experience in Life-time value modelling would be advantageous

• Home / motor product & proposition experience

• Excellent stakeholder management skills and ability to work across teams

• Able to communicate complex analysis in a simple and effective way

• Analytics experience – knowledge in extracting and analysing data sets using SQL and Excel would be beneficial

What will you get for this role?

• Competitive salary is on offer depending on skills, experience and qualifications

• Generous defined contribution pension scheme

• Annual performance related bonus and pay review

• Holiday allowance of 29 days plus bank holidays and the option to buy/sell up to 5 additional days

• Up to 40% discount for some Aviva products through “My Aviva Extras” plus discounts for Friends and Family. (Some exclusions apply)

• Excellent range of flexible benefits to include a matching share save scheme

Working at Aviva

At Aviva, we’re people with a purpose. To be with you today, for a better tomorrow.

We bring this to life by ensuring managing risk is at the heart of the way we all work. We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.

The way we do this is important too. We’re all about our people – that’s you – so we can be pretty flexible. If you want to work from home some of the time or change your hours so you can pick up your kids or care for someone in your family, we’re very open to that. In fact, we don’t advertise roles as either part or full time, because we know each person has different needs, just as each business area has different needs. So, it’s up to you to discuss working hours during your interview.

We care deeply about being inclusive and that means we encourage applications from people with diverse backgrounds and experiences. We want our employees to bring their whole self to work and that starts with you.

We interview every disabled applicant* that meets the minimum criteria for the job. Once you’ve applied, please send us a separate email stating that you have a disclosed disability and we’ll make sure we interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Dylan Wood a call on 07385 426164 or send an email to Dylan.wood@aviva.com.

*As defined in The Equality Act 2010*. By ‘minimum criteria’ we mean you should provide us with evidence which demonstrates that you generally meet the level of competence required and have the qualifications, skills or experience defined as essential to perform the role.