Purpose-led work you’ll be part of

As a Digital Payments Director, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

• Help establish, maintain, and/or grow relationships with senior stakeholders in the financial services industry

• Leading and delivering projects including bringing together the right perspectives, identifying roadblocks, and integrating feedback from clients and team members

• Delivering significant business results utilizing strategic and creative thinking, problem solving, and individual initiative 

• Identifying and discussing key issues with our clients to identify potential opportunities

• Working alongside colleagues to manage end-to-end delivery (including project economics) of consulting projects, ensuring client satisfaction and relevance

• Developing, coaching and growing team members

• Communicating complex material effectively in written and oral formats to various audiences, including C-suite, mid-level and front-line stakeholders

• Building strong networks within the firm to identify and capitalize on opportunities to support projects others are leading across a number of different business units and sectors

• Conducting and managing market research and quantitative and qualitative analyses, including the synthesis of complex data into meaningful insights and the ability to grasp readily analytical frameworks and employ them effectively to either qualitative or quantitative evidence

Experiences and skills you’ll use to solve

• Significant experience in a leading management consulting firm demonstrating knowledge of strategy, financial operations and technology

• Credibility with clients by demonstrating subject matter expertise and knowledge in the financial services industry

• Payment experience, including an understanding of, and experience in, delivering projects with one or more of the following focus areas:

  • Knowledge and understanding of the evolving requirements for Open Banking in Canada, understanding Open Banking across global jurisdictions, and the technology required to enable Open Banking capabilities

  • Functional knowledge of money movement capabilities and the underlying infrastructure for high value, low value, and instant payments and Payments Canada’s current platforms (ACSS, LVTS, USBE)

  • Knowledge of key trends within the evolving Canadian payments landscape, including: Payments Modernization roadmap (e.g., RTR, ISO20022), Digital currencies (cryptocurrency, CBDC)

  • Global clearing and market infrastructures (Fed, CHIPS, CHAPS, TARGET2, Faster Payments, SWIFT, etc.) and correspondent banking structure and NOS/VOS accounts

  • Transaction life cycles of payment products and solutions (e.g., credit cards, wires, Cheques, AFT)

• Exceptional written and oral communication and interpersonal skills to present in a business context, provide high quality output, and develop and maintain strong relationships with clients and internal colleagues.

• Self motivated with a passion for delivering high quality work, working collaboratively, and developing an array of skills and knowledge

• Multilingual is an asset 

• Passion for thought leadership, new business development and securing project extensions, including client lead maturation, proposal development, and closing new business opportunities

• Hands on experience managing and delivering significant business results that reflects strategic and creative thinking, individual initiative and motivating teams

• Proven success in establishing and curating client relationships at executive and working levels

• Desire and comfort working in an entrepreneurial, dynamic working environment

• Alignment with PwC Values, including care, collaboration, vision alignment and extensive abilities to build solid and collaborative relationships with team members, foster a productive teamwork environment, lead teams to generate a vision, leverage diverse views, and help develop and grow team members throughout the course of every engagement

• A demonstrated commitment to valuing differences, developing and coaching diverse teams, and ensuring diverse perspectives are heard