What’s the role about?

As an Online Merchandiser L7, in the Online Trading profession, you will be responsible for using data to recommend improvements in customer journeys and trading decisions for categories, events or seasonal campaigns. You will be responsible for onsite improvements to improve conversion rates and curate content accurately and effectively for your area. You will work with stakeholders across Customer & Trading teams to ensure end-to-end online customer journeys are considered in trade planning.

What will you be doing?

You will be a commercially astute and analytical individual that maximises sales for your online area. You’ll provide recommendations using site data & analysis and external benchmarks to inform assortments, trade planning, campaigns/events or propositions for your area or category. You will provide direction to the team in ensuring site  "Shop Keeping" meets web merchandising & content standards across all devices and ensure any poor journeys/errors are swiftly resolved. You will constantly scan external online markets and online competitors to inform assortment/services development; site customer journey development or optimisation initiatives. 

You will work closely with 

• Buying & Merchandising

• Creative & Web Publishing

• Trade Marketing

• Trade Optimisation / PLO

• Product

Through your Profession you will have the opportunity to develop and stretch personally and professionally to achieve your potential. You will enjoy supporting and coaching others, acting as a mentor to other members of the team and sharing best practice. You will also task manage Online Executive, ensuring they are completing day to day tasks and contributing towards their development plan

What you'll have

• Understands how to influence conversion, traffic and AOV (Average Order Value) through multiple digital and trading functions.

• Numerate and a strong data-orientation.

• Commercial acumen

What else could you bring?

• Boxi Proficiency

• Omniture Proficiency

• Influencing skills. Ability to build strong Stakeholder relationships.

• Experience in an online merchandising role

Please note:

• We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early. ​

• As a business we encourage flexible working. We have a number of different ways to work flexibly, so at your interview feel free to talk about what flexibility means to you. There are no guarantees, however, examples of how our Partners already work flexibly include part-time, job share, home working and compressed hours.

• The application form consists of a CV upload, an online test followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process").