Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

In Technology our aim is to create brilliant, converged services over the best network and they’ll be personal, simple and brilliant to use.  Being part of the Data Centre Team in BT Networks, the role holder plays a big part in this.  BT’s core business traverses our Network and Firewall devices – we need to make sure our Network is up, accessible and functioning correctly 24/7 to meet the expectation of our customers. 

You'll have the following responsibilities

•    Embrace Service Excellence to provide effective leadership across area of responsibility.

•  Transformation – Accountable for implementing a culture of Continuous Service     Improvement across area of responsibility and pan BT where applicable.

•  Accountable for Operational Service Delivery.

•  Proactive risk management – identify issues and take personal action to mitigate the risk.

•  Reactive incident management – take personal action to act with a sense of urgency to minimise business impact with clear stakeholder communication throughout.

•  Responsible for ensuring any loss of service is restored within SLA following an infrastructure incident and completion of a comprehensive fault investigation to prevent reoccurrence.

•  Join the Call-Out Rota and be part of the team that provides On-Call out-of-hours support.

You'll have the following skills & experience

•   Excellent Fault finding across the Network Security estate.

•  Network & Security experience in an operational environment.

•  Good management experience in a large IT Security Role.

•  Professional accreditation level of IP Cyber security and IP networking essentials.

•  Technical Expert Knowledge of core Network components, including Cisco/Nexus/Pulse Secure and legacy devices across the network.

•  Strong knowledge of virtualisation and cloud compute architectures.

•  Associate accreditation level of Design skills, to be able to own and deliver complete small solutions to business requirements.

•  Good Communication Skills, both written and oral.

•  Strong Leadership skills.

•  Technical Delivery: Lead and own large complex transformation projects across the network security estate.

•  Good working knowledge of LINUX.

Benefits

Competitive salary.

10% on target bonus.

25 days annual leave (plus bank holidays), increasing with service.

BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%.

Huge range of flexible benefits including cycle to work, childcare vouchers, healthcare, season ticket loan.

Option to join BT Shares Saving schemes.

Discounted BT products including free broadband and BT Sport.

Access to 100’s of retail discounts including the BT shop.

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!