Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

About this role

This role is key to defining and leveraging the right analytics that guide the right technical & investment decisions.  This will support in maintaining & strengthening EE/BT’s position as #1 UK mobile and also directly drive Positive Perception of our Network performance & customer experience.

You'll have the following responsibilities

Define, produce & implement improved RAN & E2E analytics to support design, deployment and operations processes.

Implement improved RAN & E2E analytics either working with Data scientist community or directly programming capability onto BT/EE analytics platforms.

Support the wider RAN Design & Performance team in setting up appropriate analytics to guarantee the customer experience during network upgrade activities, during normal network operation periods and to identify improvement opportunities.

Leverage greater use of analysis automation, big data functionality, new tooling and latest analytic methods into BAU processes and network deep dive analysis.

Gather analytics requirements from the wider RAN Design & Performance team + peer network teams and investigate/propose & drive implementation.

Liaise with/into Tools forums/architecture teams to ensure key RAN Design & Performance requirements for development are captured.

Perform In depth analysis of RAN & Customer experience KPI trends, failure causes & trace protocols to identify key End to End Service problems & improvement opportunities.

Work with Team Lead/Line manager then subsequently Project Delivery programmes to advise and agree required funding, resources and timescales to deliver new functionality.

You'll have the following skills & experience

Highly skilled in manipulating, analysing and interpreting data and turning it into improvement activities.

Excellent Mobile Network knowledge.

Strong Python/R coding skills, use of QGIS/Mapinfo/ Qlikview/Qliksense, experience of using GCP/HaaS.

Good End to End signalling knowledge.

Excellent collaboration skills.

Benefits

Competitive salary

25 days annual leave (plus bank holidays)

10% on target bonus

Pension scheme

Shares Plan

Flexible benefits: cycle to work, childcare vouchers, healthcare, etc

Discounted BT products

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!