We are a charitable housing association driven by social objectives to make a positive impact on the places we work in, for the long-term. We have an ambition to build a thousand new homes a year, deliver first class customer service and strengthen our residents trust in us as a landlord.

We own and manage over 20,000 homes across London, Hertfordshire and the South East and are a sector leader amongst the G15 group of London’s largest housing associations. We fundamentally believe in the importance to everyone of a safe, secure, and decent home.

We foster a positive working culture because we’re passionate about our people.  Recognised as a Sunday Times 100 Employer in 2019 we have outstanding levels of engagement amongst our people. And we’re focused on becoming even smarter, better, faster, and stronger with our digital transformation programme as we look forward to our recent move into our brand new, modern, stylish offices which we moved into in July 2020.

Network Homes is firmly committed to making sure that our organisation and the communities in which we work are safe places for people to be who they are and live the way they choose. The commitment was recognised at the Housing Heroes awards 2019 where our Equality and Diversity Engagement Group picked up a key award and is demonstrated by us being founding partners for Leadership 2025, the initiative to increase the ethnic diversity of housing’s leadership, and Pledge Pioneers for House Proud, a scheme designed to ensure Lesbian, Gay, Bisexual, Trans and Queer residents are able to enjoy their homes without fear of discrimination.

About the role

Are you currently working in housing, maybe you work in Neighbourhood management and looking for a fresh challenge?

If so, I have the perfect role for you!

We are currently looking for a Neighbourhood Officer to join our Housing Management team on a permanent contract to deliver an effective neighbourhood management service to our tenants and leaseholders on our mixed tenure estates across London.

Our role is quite varied where no one day is the same, on a normal day you will be undertaking estate inspections and home visits, tackling ASB, working with agencies to resolve conflict and prevent ASB where possible. You will be managing a cluster of properties within the London region, working in collaboration with your colleagues on new development projects.

You will have an enhanced DBS check, or one will be required for this role and ideally you will have access to a car and have a driving license.

You will have worked in a similar capacity with excellent interpersonal skills able to work as part of a team to achieve set objectives. You will have had experience managing and resolving ASB with a proactive approach to your activities.

If you are keen, eager to prove yourself and passionate about providing an excellent service we would love to hear from you!

Rewards and Benefits

We’re committed to making Network a really great place to work. As well as offering a positive culture we offer a generous pay and benefits package, some of which are listed below:

• 27 days annual leave – plus an extra day for every year of service
• Ability to buy or sell up to five days annual leave per year
• Enrolment into our pension scheme with a minimum 4% contribution rate
• Flexible and agile working
• Season ticket loan
• Health & Wellbeing benefits
• Perkbox – offering loads of discounts in popular restaurants/movie tickets/gym etc.

We really care about personal development so this role will offer an excellent opportunity for you to develop your career, but also to make a real impact and difference to the service we provide to our customers.

Disability Confident Commitment

We are committed to equal opportunities. We guarantee an interview to anyone with a disability whose application meets the minimum criteria for our post.

Circle Back Initiative Employer

We are a 2021 Circle Back Initiative Employer – we commit to responding to every application