Job Responsibilities

• Lead the management of your patch taking ownership and accountability of all issues ensuring they are progressed as well as leading on communication with residents' groups, customers and stakeholders.
• Lead on the development, progress and publicity of estate action plans in line with the Estate Action Plan procedure, working closing with key residents and attending meetings as required.
• Provide a visible presence on estates. Carry out home visits. Carry out quarterly estate inspections and attend local surgeries as required.
• Work with a range of Council and external services to support residents. This will involve working closely and co-operatively with the Housing Income Team, ASB team, Leasehold Services, Repairs, Housing Solutions, Estate Services, Customer Services, Major Works engagement team, Development teams etc.
• Safeguard vulnerable residents through investigating concerns received from other services, investigating and making referrals for relevant support. Working in partnership with a range of services to support vulnerable residents including, but not limited to; Social Services, Mental Health services, Drug and Alcohol services and Floating Support. Attending case conference or similar meetings as required.
• Making Proactive Welfare Calls to ensure residents welfare/wellbeing needs are being met

Please apply to this role with a CV to be considered

Still searching? Not all of our vacancies are on our website yet. We're happy to provide a tailored careers guidance service, so for the best chance of finding your ideal opportunity, get in touch with one of our specialist consultants and we will be able to support you with your job search.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.