We’re TalkTalk, a challenger brand in the world of Broadband, Phone, Mobile and TV. Our job is to bring the best value connectivity, to everyone. We believe every customer matters, so we offer products and services that are simple, affordable, reliable and fair. We’ve created a working environment where you can be yourself and give your all. You’ll be called on to out-think the competition and work closely with your colleagues to come up with new ideas and deliver great results for our customers. This is your chance to make a difference, and great performance will take you far. It won’t always be easy, but it’s always exciting and it promises great opportunities for you, and our business, especially if you’re ready to stand for something. 
 

We are on a hugely exciting journey with data and analytics to develop a world-class team here at TalkTalk. Marketing Technology Engineer (MarTech Engineer) will play a part in executing our data and analytics strategy. Successful data capture, governance and tag management will be achieved through collaborating with product owners, developers and the marketing team to help build a digital analytics and tag management platform which will support our efforts as we move towards becoming an insight driven organisation.

 

Key responsibilities:

Improve the measurement of digital products, marketing and experimentation through:

• Designing tag management, data layer, product analytics including experimentation platforms

• Managing and governing digital data capture, compliance, user access and tag management

• Implementing and optimising the use of marketing technology tags and technologies.

And additionally:

• Work in partnership with stakeholders across the business, notably developers, product owners, data engineers and the marketing team.

• Proactively identifying opportunities for improving product measurement and marketing reporting and activation

• Monitor feature releases and data quality, addressing data quality issues when present working with developers, data engineer and marketing specialists through to resolution.

• Support the Data Engineering team managing pipelines from digital analytics into our data warehouse

• Governing and maintain our systems through process design, documentation, user access and where required education  

What you need to succeed

An open/growth mindset, flexible and positive attitude toward new challenges, with a willingness to embrace new technologies and business change

A good understand of at least 2 (but not all) of the below of the below data capture and marketing technologies:

• Digital Analytics platforms (Google Analytics, Adobe, Amplitude, GA4, UX Analytics)

• Experimentation platforms (Optimizely, Maxymiser, AB Tasty)

• Tag Management Solutions (Google Tag Manager, Tealium, Adobe Launch etc…)

• Data Layers (DigitalData, W3C or Tealium UTAG etc…)

• Advance Web Technologies (Angular JS, Server Side, .Net)

• Marketing Technology Platforms (SA360, Google Campaign Manager et al)

In addition to:

• A basic understanding of how web technologies work (HTML, CSS and JavaScript) with a degree in Computer Science or Web Development being advantageous but not required

• Prior experience of collaborating on digital data solution design with developers and translating business requirements into readable design documentation is advantageous but not required

​How we’ll support you:

• Support from your manager to help you succeed in your role at TalkTalk including career progression and professional development

• • A clear onboarding program aimed at helping you settle into the business and start providing value in your first few months at TalkTalk

• • Additional training and support from our optimisation leads and analytics manager helping you help us achieve our goals to become an insight driven organisation through experimentation

• • Amazing benefits including a truly flexible working and work from home policy, 25 days holiday, an extra day’s holiday for your birthday, large allowances for illness, maternity and paternity

As a recognised Top 50 Inclusive Employer in the UK, we know that diversity means success and innovation. We want our workplace to reflect the communities and customer we serve. Being inclusive is part of our DNA; we are all 100% human, and we create a culture where you can truly be yourself.

We’re also not your usual 9-5. We are a dynamic workplace and we want to talk to you about how you like to work.