Job Description

Posting Date Feb 18, 2022

Job Number 22022920

Job Category Sales & Marketing

Location The Westin Melbourne, 205 Collins Street, Melbourne, VICTORIA, Australia

Brand Westin Hotels & Resorts

Schedule Full-Time

Relocation? N

Position Type Management

Located Remotely? N

At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

JOB SUMMARY

At Marriott, you can enjoy a more flexible workspace an experience greater freedom to redefine a work-life balance that meets your needs.

You’re part of the family, and this family looks after its own. With more leave, more benefits and more perks than ever before. This is your chance to have it all.

This is a first time offered opportunity for someone who is passionate about hotels and sales to make an impact as part of Australia’s first market lead sales structure. As Marriott International continues to expand in the Melbourne market, we are restructuring to deliver a best-in-class sales organisation that paves the way for the other states.

The Market Account Director is responsible for providing total account management for a portfolio of high value, complex accounts, to increase Marriott’s preference and loyalty across the collection of ten Melbourne hotels, including the W Melbourne, Westin Melbourne, Melbourne Marriott Docklands and soon to open Ritz-Carlton, Melbourne.

A typical day in the life of the Market Account Director would involve establishing and nurturing relationships across the portfolio of accounts that could involve activities such as site tours, hard hat tours of the pre-opening hotels, hosted entertainment and famils, representation at trade shows and some domestic travel. The ideal candidate will need to be a chameleon – able to evolve from representing our premium & lifestyle brands one day to delivering the most refined account management for our luxury hotels the next.

What we are looking for in you?

• Passionate about hotels, sales and growing market share
• Adaptable to be able to navigate an evolving landscape
• Experience at mapping buyers, influencers and bookers to accounts and persuasively encouraging them back to our hotels
• Ability to balance creative solution development with pragmatic business considerations

In addition, we look for the following qualification and experience:

• 2-year degree in Hotel or Business Management, sales, Marketing or Business Administration, or
• 5+ years’ experience in the sales and marketing or related professional area
• Hotel industry or hospitality work experience is considered highly desirable

This position would suit someone who is looking to move to an above property role and diversify their multi-brand experience. Future career paths could include a move to an on-property director of sales/sales & marketing leadership position or a role within the global sales organisation – either within Australia or abroad.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.