Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Do you want to become part of the Analytics team in the fast-growing Cargo branch at Air Canada? The Cargo Analytics Team aims to provide best in class analytics, predictive and prescriptive solutions to our internal stakeholders. Increasing the customer experience by empowering our colleagues to have the right information at the right time to make business decision is our key objective.

To support and enable the growth, we are looking for a Manager Data Sciences that will help us discover and deliver the strategic insights hidden in vast amounts of data. You will be leading the Data Science discipline in the Cargo Analytics team and delivering insights driven analytics to the Cargo branch by using the best analytics solutions and techniques. 

You will drive the solution from beginning to the end. Your responsibilities will range from the identification of analytics driven opportunities derived from business problems, the development, and the delivery of the solution by working in close collaboration with the business stakeholders, the Data, Analytics and CRM team.

Key Functions

Build and nurture strong working networks with the Cargo Business Units and Air Canada stakeholders to access large variety of data sources and enhance analytics value creation

Work closely with the business units to understand their business questions and problems and derive analytics driven solutions

Responsible for the manipulation of complex and extremely varied data sets within Air Canada Cargo and external sources to solve real world problems

Utilize multiple sources of data along with broad range of machine learning techniques in order to improve performance and interpretability of the models

Prepare and integrate large and various types of data (structured/non-structured)

Ensure the optimization of data science models, including feature selection and build, using different techniques in the data science toolbox

Produce data-driven insights to help in informed decisions and actions by telling a convincing story and effectively communicate findings to stakeholders

Leverage visualization tools/packages to create powerful representations of results in the BI tools and the Cargo CRM Environment

Develop automated processes for large scale end-to-end deployment

Responsible to ensure ongoing and steady model operations

Continuously validate accuracy and improve implemented solutions/models

Provide guidance and support to the stakeholders to maximise the value of the analytics output for their decision making

Quickly learn new methods, tools and technologies presented in research communities to implement and adapt within the daily analytics exercises

Work in a multi-disciplinary environment with specialists in Data, CRM and Analytics

Qualifications

MSc level in the field of Computer Science, Machine Learning, Applied Statistics, or Mathematics

5 to 9 years of experience as a data scientist or in a similar role

Experience and understanding in statistical modelling and machine learning techniques

Experience with common data science toolkits 

Experience with cloud machine learning tools (Azure ML, Databricks), an asset

Programming experience in at least two of the following languages: R, Python, Scala, SQL

Experience in applying data science and advanced analytical methods to business problems

Strong presentation and communication skills, with the ability to explain com

Experience with data visualization tools such as Power BI, Webfocus

Strong knowledge of databases and data exploration with technologies like Snowflake, Teradata, Azure Cloud platform, Microsoft SQL Server

Experience with Salesforce particularly for reporting and analytics an asset

Passion for solving complex business challenges by utilizing latest technology solutions

Be highly driven and able to self-manage in a fast paced and quickly changing environment

Excellent oral and written communication skills

Able to communicate with both technical and business audiences

Able to establish and maintain effective relationships throughout the organization

Team player enjoying working in a collaborative environment 

Conditions of Employment:

Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Mandatory Covid-19 Vaccination Required

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates. 

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.