MANAGEMENT CONCERNS SUPERVISOR

MANAGEMENT CONCERNS SUPERVISOR

Job Overview

Location
London, England
Job Type
Permanent Job
Job ID
94913
Date Posted
1 year ago
Recruiter
Joana Krupa
Job Views
362

Job Description

Job Description:

The Concerns & Investigations Supervisor supports the Manager of Concerns & Investigations Strategy in defining concerns management and investigations strategy, including conduct, discipline management, and remediation strategy. This role requires leveraging predictive analytics to develop methods to mitigate repeated issues. 

The supervisor will be responsible for working closely with multiple UPS departments in order to resolved customer concerns directed to senior leadership, and coming via various channels.

Experience in working and knowledge of UK and IE markets are a must.

Job ID: 94913

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