Job Description

This position is responsible for contributing to the coordinated efforts of preparing and presenting a high-quality shopping experience to all Farm Boy customers. The performance of the duties must ensure a quality service approach to all customers, employees and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities:

Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.

Utilize Farm Boy Service Standards, welcome, greet and offer customer assistance as required.

Keep the work, storage and store areas clean and safe at all times by performing general “housekeeping” as required, including sweeping, mopping and dusting.

Comply with all corporate policies, especially as they relate to Health and Safety, Food Safety and equipment use.

Perform designated opening and closing procedures and offer assistance to other team members as requested.

Assist in inventory and purchases of store supplies as requested.

May be requested to undertake other related duties on a periodic basis.

Qualifications

Superior customer service, organizational and interpersonal skills.

Typically requires 1 to 2 years of experience in a related industry.

Ability to work with little supervision with a high standard for quality, attention to detail and cleanliness.

Ability to work in a team environment with clear and effective communication style, both written and oral.

Flexible schedule, including weekends, evenings and holidays.

Fluency in English and French shall be considered an asset.

Work & Sensory Environment:

Unavoidable exposure to dangerous or unpleasant environmental elements such as noise, dirt, dust and vibration.

Required to adapt to temperature changes on occasion (working on the retail floor as well as in coolers, freezers and outside).

Providing service to several people or departments, working under many simultaneous deadlines.

May be required to wear cumbersome protective clothing or equipment.

Required to lift, carry or handle heavy objects