Xbox is one of the world’s most valuable brands and enjoys millions of players and passionate fans. An important part of our plan is to grow our global player base and our multi-billion dollar a year Xbox console and accessories business.  At Xbox, we believe Gamer Happiness is at the core to our mission of empowering every person and organization on the planet to achieve more.

As part of Xbox Product Services (XPS), Xbox Community (XBC) supports the growth and happiness of our broader gaming community, including ensuring the safety and security all our members. We provide thought leadership and execute on growing a truly inclusive community wherever people play games.

Are you looking for an opportunity to build large scale services for millions of gamers? Are you passionate about turn ML intelligence into products? The experiences Optimization and Insights(eXOI) team within the Xbox Community(XBC) is looking for talented Machine Learning Operations engineers who are excited about innovation with terabytes of gaming, content and graph data generated every day and turning data into real products for xbox gamers. 

We obtain actionable insights from the large-scale data and provide end-to-end optimization solutions. We inform/drive both strategic and operational business decisions, operationalize insights and algorithms for enjoyable customer experience. Machine Learning Operations engineers will partner with Data Engineers, Data Scientists/Researchers, PMs and many other cross-functional teams to collaborate and achieve for success.   

Responsibilities

• Design and build infrastructure pipelines, services, and platforms to turn insights/algorithms into customer-facing data products, e.g. game title recommendation or friend recommendation. 
• Develop tools, automation, and monitors to operate infrastructure efficiently. 
• Work in a fast-paced environment and be responsible end-to-end to the production environment by responding to performance and reliability issues and participating in necessary on-calls. 

Qualifications

•  BS/MS in Computer Science, Engineering or related technical field or equivalent experience. 
•  2+ years of professional programming experience. Experience on large scale services with big data stack and distributed processing is a plus.  
•  2+years development experience in one of the programming languages (C#, Java, C++, Python or equivalent)
• Good problem solving, coding, debugging skills 
• Understanding basic  ML approaches and algorithms 
• Strong communication skills. Understand and be understood communicating with various audience with different levels of tech knowledge. 
• Self-driven, proactive, results-oriented with the ability to work with minimal direction

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.