Agile Working Options

Flexible / Variable Hours, Other Agile Working Arrangements / Open to Discussion

Job Description Summary

See below

Job Description

Lloyds Banking Group is the UK’s leading bank with over 30m customers and its biggest digital bank, with over 18 million active online customers. We’ve placed an ambitious transformation programme and a multi-channel approach to banking at the heart of our strategy to be the best bank for customers, backed by significant investment in our platforms and people over the next three years.

We\'re looking for a Senior UX Designer to help improve the servicing experience of commercial enterprises large and small.

Want to hear more?

You\'ll sit with senior customers, ask the right questions, take away that knowledge and produce a relevant artefact (journey map, prototype etc). With the viewpoint of the customer (we call them clients here) front and centre in everything you say and do.

Your key accountabilities will include;

• Understanding the user goals, mind-set and the context for use and mapping out intuitive steps in processes, e.g. user flows.

• Structure information delivery throughout the journey, defining page types, design goals, etc.

• Create consistent design and interaction techniques across channels, e.g. component design.

• Proactively design with the customer’s needs in mind.

• Manages output delivery for a substantial operational department by leading others.

• Builds complex frameworks to fully assess the scope and context of short-term and long-term business needs.

• Develops tactical plans for optimisation of resources and assets being managed within a given area or department.

About you

• Validated & demonstrable background at a senior level experience in UX design for large scale projects.

• Advanced skills in: wireframing, journey mapping, prototyping, sketching skills.

• Experience of supporting user research activities.

• Proficiency with industry standard design & business tools such as; Figma, inVision, Adobe CC, Sketch, MS Office…

You’d get a benefits package that includes;

• A performance related bonus.

• Generous pension contribution.

• 30 Days leave plus bank holidays.

• A flexible cash pot (4% of base salary) to spend on benefits.

• Private health cover.

• Wider corporate benefits and perks.

As a new colleague, you’ll join us on our journey to build a 21st century bank that reflects modern Britain, and craft an inclusive culture where all colleagues feel encouraged and valued.

We\'re committed to building a workforce which reflects the diversity of the customers and communities we serve, and to building an inclusive environment where all our colleagues can be themselves and succeed on merit. We support the principles of agile working and are happy to consider flexible working arrangements. We\'re an equal opportunity employer and deeply value diversity within our organisation.

So if you possess the skills we’re seeking then get in touch, we’d love to hear from you.

Together we make it possible.

At Lloyds Banking Group, we\'re driven by a clear purpose; to help Britain recover. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you\'ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you\'ll have many opportunities to learn, grow and develop.

We\'re focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.