Are you aged 18 – 24, unemployed and claiming Universal Credit? If yes, then this job could be the perfect match for you and help you kickstart your journey into the workplace. To read more on the Kickstart Scheme set up by the government, please visit: https://www.gov.uk/government/collections/kickstart-scheme.

Please speak to your job centre work coach before applying to this role. Without their referral, you will not be eligible to apply.

This role will be 25 hours a week, Monday – Friday. Hours per day will be agreed with your line manager.

The Company

We’re TalkTalk, a challenger brand in the world of Broadband, Phone, Mobile and TV. Our job is to bring the best value connectivity, to everyone. We believe every customer matters, so we offer products and services that are simple, affordable, reliable and fair.

We’ve created a working environment where you can be yourself and give your all. This 6-month placement promises to be exciting, meaningful, and challenging. If this appeals to you then please click apply.

The Department

The FTTP sales team has 6 people working in it currently and already has 5 Kickstarters! We are a new team and a brand new product to go to our customer base and prospect customers with. We are in total “start up” mode, meaning we have to change and adapt with the product as it grows. Every day we are learning more and more! We all work really closely together, whether that’s virtually or in the Soapworks offices, and we have regular daily calls and catch up meetings – the team have a wealth of knowledge and experience and are always on hand to help and assist where they can

Roles and Responsibilities:

The role of a Data support exec will be to work alongside a busy sales department, you will be buddied up with a sales exec and have numerous tasks throughout the day. These will range from checking internal systems to see which customers can have our new products and services, to completing admin and paperwork. There will also be an opportunity to contact customers to generate leads and sales opportunities. We have a Livechat facility whereby you would also be speaking to new and existing customers and handling their requests. You should have a good skillset in accuracy and a passion for hitting sales numbers and a motivation to get customers enthusiastic about our products and services.

Additional Support you will receive:

· Teamwork

· Communication

· Problem solving

· The use of office applications

· Developing a growth mindset

· Working independently and potentially working remotely

· Dealing with difficult customers/stakeholders

During the placement, you will be fully supported through the following ways:

· Regular check ins with your manager

· Informal monthly check ins with the Early Careers Manager and other kickstart colleagues

· Training and development workshops to support employability and interpersonal skills

· An assigned buddy within your team

· A mentor from our senior leader population

· Bespoke Kickstart diary to capture your learnings and progress throughout

· CV/LinkedIn and Job Application support with mock interviews

· And so much more…

As a recognised Top 50 Inclusive Employer in the UK, we know that diversity means success and innovation. We want our workplace to reflect the communities and customer we serve. Being inclusive is part of our DNA; we are all 100% human, and we create a culture where you can truly be yourself.

We’re also not your usual 9-5. We are a dynamic workplace and we want to talk to you about how you like to work.