Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

The TV and Broadband Core Infrastructure team supports all the converged service teams by designing and building the core infrastructure and environments that they all depend on.  We support a multitude of diverse production and test platforms including the TV Vision service, Broadband test models, DNS platforms, Home Hub and STB testing, TV Headend and Media and Broadcast test networks.  We help to ensure that BT customers get a great reliable and fault free experience when using any of the wide range of converged service products.

You'll have the following responsibilities

Liaise closely with the application teams to ensure their needs are designed and met as closely as strategy, budget, resources, and time allow, ideally ahead of time.

Ensure that all infrastructure is fit for purpose, supported within BT and directly via vendors, patched to deal with any known security or functionality concerns, that all data is resilient and backed-up off-site and performs according to requirements.

Engage with BT Architecture and Security teams to ensure that all components are compliant with ACF/CIP and SACS requirements, and to maintain these throughout the lifetime of the platform and its components.

To work with budget-holders to create Proofs-of-Concept, test environments, Production/Reference platforms, commissioning, and ultimately decommissioning, of the platform components needed to serve the BT TV service. This will include working with vendors to create Bill-of-Materials and orderable quotes that meet ACF/CIP rules and deliver the functional, resilience and performance requirements needed.

Work with BT’s external-cloud development teams to ensure that the application execution strategies can be met, and support cost-management activities for these systems.

Work with BT’s Dynamic Infrastructure team and our own network engineers to ensure the safety of our systems and client data in accordance with BT Security rules and recommendations.

Help to form overall strategies for data-centre usage, server/storage/operating-system/hypervisor/SDN/backup-system products.

Work with the team to deploy, modify and remove the various components as required and act as an escalation point for fault resolution, including working with vendors to resolve issues.

Act as a ‘front-door’ for new enquiries, whether simple queries or large and complex design needs.

•  Identify and implement continuous improvement opportunities to enhance team’s ways of working, operations and processes.

•  Resolve technical issues raised by the team and/or customer and manages escalations as required.

•  Overseeing and guiding the design of infrastructure, software or networks, ensuring a continuous team focus on quality and customer needs.

You'll have the following skills & experience

•  Ability to make decisions in ambiguous situations using incomplete information or differing opinions (eg divided team loyalties or unclear deliverables). 

•  Alignment of project plans and objectives with BT strategy and values 

•  A Practitioner and advocate  of the agile methodology.

•  Actively participated in strategy setting sessions 

•  To suit the needs of a customer, colleague or client; moved outside of expected process or practice 

•  Been a spokesperson for others on issues of integrity 

•  Current components requiring expertise;

VMware’s vCenter/ESXi 6.7, vROps 8, Skyline, Windows Server 2016/2019, Linux v5-8, DNS, NTP, LDAP/AD, SSH, SSL/TLS Certificates, IPAM, basic Cisco switch config plus a good understanding of the seven-layer networking model, Ethernet, IP v4.

•  Additional current components where knowledge would be advantageous;

VMware’s NSX-T, vCloud Director, vRealize Automation, Fibre-Channel networking – ideally including FCoE configuration, Infinidat systems and their use/config, NetApp filer systems and their use/config.

AWS/Azure/GCP/OpenStack expertise & Network Cloud

Benefits

• Competitive salary

• 25 days annual leave (plus bank holidays)  Team members 22 day annual leave 

• 10% on target bonus

• Option to join the Healthcare Cash Plan

• Pension scheme

• Shares Plan

• Flexible benefits: cycle to work, childcare vouchers, healthcare, etc.

• Discounted BT products

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!