About the Role:

The purpose of the role is to manage governance in line with best practise and in accordance with defined policy and standards as well as supporting colleagues in IT and 3rd party performance management roles.

You’ll apply appropriate commercial, contractual, and supplier relationship management skills, tools and techniques in order to:

• Ensure the effectiveness of supplier relationships.

• Drive value for money through the identification and delivery of savings and value protection.

• Drive performance by optimising the appropriate contractual levers and wider relationship.

• Mitigate and manage supply risk.

• Manage suppliers to meet and exceed contractual obligations.

• Support the management of performance with IT and track benefit delivery to Aviva.

You will deliver these through:

• Supporting the development and delivery of Supplier Relationship Management strategies in order to ensure collaboration and drive additional opportunities where identified.

• Combining market intelligence with a deep understanding of existing supplier arrangements and business requirements to maximise value.

• Supporting and leading commercial negotiations including work order and contract variation approvals.

• Working closely with business colleagues and procurement to create fit-for-purpose contracts.

• Managing contracts for value and performance, locking in business benefits.

• Managing contract and commercial risk across the supply landscape.

• Utilisation of appropriate processes, systems, controls and governance mechanisms.

• Supporting Management of commercial and contractual disputes, breaches and exit.

• Ensuring both Aviva and supplier adherence to contract obligations.

• Supporting and leading appropriate contract and relationship governance forums.

Reporting to, and supported by, a Principal Contract and Commercial Manager, you will take personal responsibility and accountability for suppliers within your scope and will act as a subject matter expert and role model demonstrating Aviva Values to the benefit of the Aviva Group.

About You:

Capabilities:

We are looking for someone with relevant experience and a preferably a track record in Contract, Commercial and Supplier Relationship Management for strategic and / or business critical supplier contracts. The focus of the role will be IT and so direct experience in IT contracts would be beneficial but is not essential.

This role provides a great opportunity to join, and help further develop, a team dedicated to providing a centre of excellence in contract and commercial management across Aviva. 

Essential Knowledge and Skills:

• Commercial and stakeholder management skills and record of building strong internal business and supplier relationships.

• Effective communicator and ability to influence.

• Strong negotiation skills, being able to demonstrate experience of supporting and managing negotiations for IT agreements.

• Developing and managing IT agreements.

• Degree level or equivalent qualification

• CIPS qualification desirable (support for CIPS study available).

What Will You Get For This Role?

• Salary of around £45,000 which depends on skills, qualifications and experience

• Generous defined contribution pension scheme

• Annual performance related bonus and pay review

• Holiday allowance of 29 days plus bank holidays and the option to buy/sell up to 5 additional days

• Up to 40% discount for some Aviva products through “My Aviva Extras” plus discounts for Friends and Family (some exclusions apply)

• Excellent range of flexible benefits to include a matching share save scheme

Area of Assessment section:

You will be assessed against the Capabilities, Knowledge and Skills referenced above along with the Aviva Values of Care, Commitment, Confidence and Community.

Working at Aviva

At Aviva, we’re people with a purpose. To be with you today, for a better tomorrow.

We bring this to life by ensuring managing risk is at the heart of the way we all work. We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.

The way we do this is important too. We’re all about our people – that’s you – so we can be pretty flexible. If you want to work from home some of the time or change your hours so you can pick up your kids or care for someone in your family, we’re very open to that. In fact, we don’t advertise roles as either part or full time, because we know each person has different needs, just as each business area has different needs. So, it’s up to you to discuss working hours during your interview.

We care deeply about being inclusive and that means we encourage applications from people with diverse backgrounds and experiences. We want our employees to bring their whole self to work and that starts with you.

We interview every disabled applicant* that meets the minimum criteria for the job. Once you’ve applied, please send us a separate email stating that you have a disclosed disability, and we’ll make sure we interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Alice Neal a call on 07393469953 or send an email to alice.neal@aviva.com.

*As defined in The Equality Act 2010*. By ‘minimum criteria’ we mean you should provide us with evidence which demonstrates that you generally meet the level of competence required and have the qualifications, skills or experience defined as essential to perform the role.