✨ One platform, a whole world of opportunity

Right now, the best jobs are limited to people in a handful of the world’s wealthiest cities, yet brilliant people are everywhere. Driven to overturn the status quo and distribute opportunities equally around the world, Oyster launched its global employment platform to help companies hire, pay, and care for talent anywhere.

When it comes to global employment, we walk the walk. We’re proof that companies don't need an office to create a highly-engaged culture. Since the company’s inception in January 2020, Oyster has:

Created a fully-distributed, vibrant team of 500+ employees across 60+ countries Established a diverse leadership team and an employee base that’s 60% female Achieved one of the highest employee engagement scores in its class Raised $150 million in Series C funding at a valuation of over $1 billion!

Our momentum speaks to the power of global employment—and we’re just getting started! If you want to change the world with Oyster and be empowered to work remotely while doing so, we’d love for you to apply!

The Role ‍

Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote, and you can work from home. Forever. The person in this role needs to be located within UTC -05:00 to 00:00.

You will join our fast-growing People Services team as an International HRBP, supporting our team members and customers across your allocated countries, focusing on LATAM but may include some European countries. Your pragmatic approach to HR topics combined with your extensive country HR experience will help guide our internal Oyster teams to best support our team members and customers. With your customer-focused outlook and ability to solve even the most complex HR matter, you will make our customers wish they had our HR for all their matters, even beyond distributed workers!

What you'll do…

Country HR information and knowledge

• Draft country-specific information on a wide range of HR topics in our team format.
• Answer questions (in the form of tickets) on HR topics that our first-line teams cannot resolve.
• Provide internal Oyster teams with training (or other methods of increasing their knowledge) on HR topics as needs arise.
• Look for opportunities to proactively improve country-specific HR information.
• Attend customer calls from time to time when there are questions on country-specific HR information.
• Work with other teams (e.g., Customer Support, Sales, Product, Legal) to solve country-specific issues with your HR knowledge.

Complex employee relations (ER) matters

• Deal with the full breadth of complex ER matters which arise from time to time (performance, behaviors, potential terminations, investigations, etc.) in allocated countries.
• Where applicable, manage relationships with work councils.

Benefits

• Design benefit offerings that best fit allocated countries.
• Source, assess, and appoint benefits vendors in allocated countries (with support from the regional Benefits Manager).
• Manage ongoing relationships with benefits vendors in allocated countries.

Projects

• Contribute to People Services and cross-team projects as we work towards our Mission to enable companies to hire anyone, anywhere!

What we're looking for

• 6+ years of generalist HR experience.
• You have provided HR support across multiple LATAM countries.
• You have Portuguese and Spanish language skills.
• You have previously dealt with the most tricky HR situations, including investigations and terminations.
• You are a clear communicator who can explain complex topics verbally and in written form.
• You are confident in your HR knowledge and will provide options and recommendations on courses of action when facing problems we need to solve.
• You are experienced and confident presenting to a wide range of stakeholders.
• You are excited to build and challenge the status quo.
• You are a Customer, Team Member, and Employee focused on everything you do!
• [BONUS] You have additional language skills.
• [BONUS] You have worked in a fast-growing start-up company.

You'll also need...

• A reliable home internet connection (or be able to get one).
• Fluent English language skills.

How we work together at Oyster

Our values guide the work we do, the decisions we make, and the culture that makes us special. We elevate talent. We build trust. We thrive together.

Our mission is to create a more equal world—one global hire at a time. Everything we do ladders up to our mission—and that doesn’t just mean building software. We develop programs, participate in workshops, and create dedicated teams to ensure we successfully support companies and knowledge workers in this new world of work.

We embrace asynchronous communication and collaborative work—and we share how we work in the Oyster Public HQ —to help other global teams learn from our experiences.

How YOU work

Different countries have different statutory benefits, different cultures have different norms, and different people have different needs! In order to best support and encourage our diverse team, we’ve created How YOU Work; a program of policies, practices, and perks to support your whole human experience as an employee at Oyster.

• Work from anywhere: Oyster is a borderless, HQ-less company. As long as your work gets done on time, your team has the support they need, and you're authorized to work where you live, the world is truly your Oyster.
• Paid time off: We’re all about taking breaks—we all need it. Oyster provides employees with 40 days off each year, which includes public/bank holidays and vacation/holiday leave (unless your country mandates more).
• Mental health support: We consider your mental health a top priority. We offer access to Plumm, a mental well-being service, to support your mental health.
• Wellbeing allowance: Each month, Oyster will top up your Juno wallet with a wellbeing allowance. Juno Points can be applied to anything that helps you show up to work as your best self, whether that’s your internet bill, a class, gym membership, or houseplants. The choices are endless!
• Flexible parental leave: Families are created in lots of different ways. Our parental leave policy applies to all employees who are becoming parents, regardless of how they become a parent. Oysters are eligible for a minimum of three months of paid parental leave and your job will be held for 12 months (or longer if required by local jurisdiction).
• WFH stipend: We give you a laptop and $1500 for equipment so you can have your remote office up and running in no time. Check out Equipment at Oyster for more details.