What you need to do

• Support the Strategy & Planning Manager  in  the annual and quarterly planning process
• Work as part of a small team responsible for all things strategy, digital and customer experience for Insurances
• Support in the generation of the customer strategy
• Support development of the customer strategy for Insurance through the use of research, customer data and analysis to ensure we are the bank for Sainsburys customers
• Facilitate idea generation across the insurance department to ensure collaboration and delivery of our strategic objectives
• You’ll love all things data will have previous experience in roles which used multiple data sources and research to support business decision making
• Deliver the insurance customer narrative through use of our market & customer insight
• Building relationships with marketing, legal, compliance, data science and wider teams
• Support the design customer propositions which will optimise FS participation in the retail customer journey and make it easier for Sainsburys shoppers to choose us when they are in the market

What you need to know and show

• Experience of value creation ideally within insurance, and an understanding of the interdependencies across the company
• Experience in stakeholder management, communication & negotiation skills including an ability to influence at a Senior Management level
• Demonstrates competence in all key areas of communication, planning and control, quality management, risk analysis and delivery
• Experienced in statistical analysis & qualitative & quantitative research
• Planning experience with understanding on optimisation and ROI
• Digital & marketing experience
• Project management skills in complex projects
• Experience understanding and optimising how to improve business performance with a constant focus on customers
• Awareness of the control environment within financial services, with awareness of conduct risk – specifically regarding the outcome of fair customer outcomes
• Tracking, reporting and optimising digital & business KPIs