Why Superdrug?

Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.
We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

Here's the exciting bit…a day includes

Providing 3rd line support and infrastructure project delivery to Superdrug, Savers and The Perfume Shop, ensuring that the network lifecycle is strategically managed focusing on secure design and supporting documentation.


A typical day in this role includes:
•Providing day to day 3rd line support for the network across Stores, Distribution Centres and Head Office. Including patching and housekeeping where necessary.
•Designing and delivering changes to the network infrastructure. Supporting IT projects and business programmes and ensuring appropriate technical involvement.
•Supporting the Infrastructure Manager to analyse current and future business requirements and ensure network solutions are in line with business needs, strategy, market, and cost.
•Providing advice and support to other teams on proposed implementations, whilst ensuring functionality with existing systems and adherence of best practices are maintained. Drawing on technical experience to influence decisions where necessary.
•Liaising with Group companies, in particular Savers, ASW Group IT and 3rd parties to identify and implement group practices and standards.
•Keeping up to date with relevant technical advances and issues, whilst managing time and workload.
•Handover of all DR plans to appropriate team and carry out DR tests as requested.
•Defining and embedding support processes to Support teams for on-going support.
•Responsible for network security, adhering to best practice.
•Planning network deployments in a controlled and phased approach.
•Being a subject matter expert on network environments.


What you’ll need:
Essential:
•Cisco CCNP Switching and Routing
•Cisco CCNP Wireless
•Infrastructure security focused with experience in at least one of the following firewall technologies: Palo Alto/Fortigate/Juniper
•Ability to design network solutions and implement and provide support after rollout.
•Identity and Access management experience.
•Familiar with Data Centre technologies.
•Expertise in BGP, VRF, OSPF, VPN technologies and able to work with Remote hands.
•Experienced in using Solarwinds NCM/IPAM 
•Ability to communicate with both technical and non-technical partners
•Ability to prioritise and manage competing support and project workloads
•Experience of Enterprise Monitoring and Logging platforms
•Experience of working closely with Service Providers for escalations
•ITIL Foundation

Desirable:
•Cisco UC Platform
•Knowledge of MS Windows Server platforms
•Knowledge of Cisco ACI
•Knowledge of VMWare platforms
•Experienced in multiple firewall technologies: Palo Alto/Fortigate/Juniper
•Experience working in a retail environment

Here's what's in it for you

33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK.

We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
2 staff discount codes for yourself and a family member or friend
30% discount on Superdrug Own Brand Products both in store and online
Currently we are working from home in line with government guidelines When we are able  you will be working in a stylish, modern and collaborative office close to East Croydon Station
Company pension matching and bonus
Unrivalled Learning and Development programmes
Come and be part of something special.
Hours: 37.5 | 9.00am - 5.30pm

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