Our people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as an Infrastructure Engineer

• You'll be joining our Data Centre Network, providing technical leadership across the platform and working with DevOps and Agile principles to provide oversight to our suppliers 
• You'll ensure the operational health of the platform, covering all aspects of service, risk, cost and people
• With a broad spectrum of technology at your fingertips, you'll help to put the bank at the forefront of innovation by simplifying our services and creating the best experience possible
• Following full training for your role, you'll become part of an on-call rota system

What you'll do

As an Infrastructure Engineer, you’ll be delivering a robust production management service for relevant infrastructure platforms. You’ll be directing the platforms’ operational stability and performance of technology, including maintaining any systems utilities and tools provided by the platform that are consistent with the service management and risks and controls framework and processes.

Operating as part of a DevOps team, you'll be working on service, change and engineering initiatives, to ensure service availability and maintain, manage and deploy Data Centre Network infrastructure.

Day-to-day, you’ll be:

• Driving the team’s activities to make sure that the platform integrity is maintained in line with technical roadmaps
• Encouraging innovation to develop a continual improving implementation approach at a deliverable pace, making sure that the priorities of stakeholders are delivered and support customer outcomes
• Planning and executing work within the platform and making sure that feature development requests from cross platform initiatives are responded to on time
• Articulating, championing and planning the frequent delivery of business value and customer enhanced experience, providing clear leadership to the teams to understand and focus on customer outcomes
• Seeking out opportunities to simplify the platform architecture, services and customer solutions, and guarding against introducing new complexities

The skills you'll need

Innovation and customer experience sit at the heart of this role, so we’re looking for someone with knowledge of relevant industry standard toolsets and processes to drive up customer service within an IT environment.

We'll also expect you to have operational experience of running a large-scale Network environment, and you'll have advanced knowledge of Data Networks including products and design.

You'll also bring:

• Knowledge of DevOps and Agile principles, including how they can be applied to infrastructure 
• Extensive experience of Networking, both in a design and operational environment
• Technical knowledge, including platform, technology, products and domains
• Excellent communication skills, with the ability to communicate complex technical concepts clearly to colleagues, including management level
• Good collaboration and stakeholder management skills

If you need any adjustments to support your application, such as information in alternative formats or special requirements to access our buildings, or if you’re eligible under the Disability Confident Scheme please contact us and we’ll do everything we can to help.