Are you passionate about customer service and seeking entry into a Global Organisation that supports career development? 

Come join a diverse team dedicated to providing exceptional customer service!

About the role

As an Inbound Customer Service Specialist, you are responsible for handling inbound calls & chat support for our client. You will be working alongside additional specialist and set criteria to problem solve and assist in resolving a diverse range of customer enquiries.

• Operation hours are Monday – Saturday
• Full Time Role including 2 weeks paid training (Full Time Basis)

What's in it for you?

• Career progression within a Global Organisation - continuous coaching and development
• Shared employee space with Chill Out Zone, Table Tennis and PlayStation
• Wellness Partner, Yoga, Meditation and more
• Gym Discounts
• Food and Beverage Discounts
• Social Club and Theme Days
• Flu Vaccinations

Who are you?

You are fanatical about providing the highest level of customer service to all of our customer base. You are resilient and have the ability to demonstrate this through managing assorted situations to provide an outcome.

• Availability across operation hours (Mon-Sat).
• You have experience working towards both individual and team KPI's.
• Proficient in the use of computers and systems.
• Previous customer service experience.
• Willingness to learn and take on coaching and feedback openly.
• Ability to handle high volumes of critical and sensitive data
• High attention to detail

Training will start end of March 2022, and online interviews are happening now!

Applicants must be at least 18 years of age, an New Zealand/Australian Citizen or PR and pass a police check and standard pre-employment checks.