Do you have that skill that is craved by every HR Business Partner?

That ability to challenge and influence at the highest level whilst gaining trust too.

Are you renowned for being able to build a relationship that is so transparent and aligned people ask, how did you do that?

That’s what we’re looking for!

You know your numbers, you know what the broader impact is on the business and strategy and most of all, you know which battles to pick.

Being an HR Business Partner is not easy, but it has so many rewarding moments.

Sound like you?

Do you want to have full autonomy, run with things and not be micromanaged? Be able to bounce ideas off a highly experienced team and learn so much within a forward-thinking technology business? Then this could be the role for you.

We are looking for an exceptional HR Business Partner to join the people team, supporting our Consumer function covering areas such as Commercial, Product, Sales & Loyalty, Customer Experience, Operations and Marketing. This role requires someone who has strong stakeholder management skills, is highly influential and isn't afraid to challenge while always maintaining great relationships.

What’s in it for you?

You’ll join a pacey, dynamic and innovative environment where collaboration is the norm and development opportunities are everywhere. We want to help you to do your best work and have your biggest impact. Your development will always be led by you, supported by your line manager and backed by the business.

As well as providing a great range of core benefits such as an annual bonus, a company pension scheme and private medical insurance, we also:

• Support you to achieve your career goals

• Flexible hours and home working

• Offer income protection and life assurance

What you would be a part of:

The HR Business Partner is an exciting and varied role, working closely with the Consumer senior leadership team and supporting across our Direct Consumer & B2B division.

The primary focus of the role will be to be the strategic HR partner to support delivery of the Consumer strategy by enabling the People strategy through effective Organisation Design, Talent Management, coaching and enablement and delivery of critical programmes that support the business unit and ultimately our long term business priorities.

This is what the day to day will look like:

• Working with the Consumer division to ensure a ‘true’ partnering experience for senior leaders and their management teams

• Providing leaders and managers with support and guidance in a wide range of areas, including organisational design & problem solving, behavioural change, change management, colleague development and performance management

• Supporting the annual People activities within the team including, performance reviews, salary reviews, engagement survey and training analysis

• Coaching and developing senior leadership to help them reach their potential as well as that of their teams

• Working with internal Talent & Resourcing teams to assist with the implementation of the talent agenda and the support of people development initiatives and resourcing activities

• Senior recruitment of director roles and final stage of Head of level

• Build People strategy that aligns to the 5-year plan

• Ensuring ENPS is on the agenda and is a key focus for the leadership teams to drive improvement of engagement across the Consumer function.

Experience

• Excellent knowledge of employment law and HR best practice

• Strong stakeholder management

• Commercial acumen

• CIPD qualified (level 7)

• Experience in working within functions such as Commercial, Marketing, Product, Operations and Sales.

About TalkTalk

We’re TalkTalk, a challenger brand in the world of Broadband, Phone, Mobile and TV. Our job is to bring the best value connectivity, to everyone. We believe every customer matters, so we offer products and services that are simple, affordable, reliable and fair.

We’ve created a working environment where you can be yourself and give your all. You’ll be called on to out-think the competition and work closely with your colleagues to come up with new ideas and deliver great results for our customers. This is your chance to make a difference, and great performance will take you far. It won’t always be easy, but it’s always exciting and it promises great opportunities for you, and our business, especially if you’re ready to stand for something. 

As a recognised Top 50 Inclusive Employer in the UK, we know that diversity means success and innovation. We want our workplace to reflect the communities and customer we serve. Being inclusive is part of our DNA; we are all 100% human, and we create a culture where you can truly be yourself.

We’re also not your usual 9-5. We are a dynamic workplace and we want to talk to you about how you like to work.