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Acts as a liaison between business units and the Center of Excellence to achieve talent, organization, and business objectives. Partners with business leaders to drive the people agenda and build the organization needed to deliver business results and increase shareholder value. Coaches leaders and uses diagnostic insights to support internal clients. Translates business strategies into people and organizational priorities and helps to drive strategy clarity and alignment. Implements and supports strategic talent management solutions (e.g., talent movement, talent development plans, diversity & inclusion plans) by collaborating and sharing business insights with internal partners (e.g., Talent Management, Diversity & Inclusion, Global Talent Acquisition teams), but does not lead the design of talent management programs. Partners with HR Consulting to guide employees and managers to address root causes of human resources issues, but is not closely involved in day-to-day handling and investigation of employee relations issues.

Responsibilities

Responsibilities

Organizational Design

Collaborates with business leaders to interpret business needs and people priorities. Contributes to the design and/or integration of the holistic organizational plan (i.e., talent, structure, culture, process) for an assigned organization. Partners with business to monitor, execute, and continue to evolve and inform the design.

 Organizational Diagnostics

Partners and consults with peer HR disciplines (e.g., Talent Management, Organization Development, HR Business Insights) on leveraging the systems model, diagnosing talent pyramid and talent management processes/programs, interpreting results, and building recommendations based on data analyses. Assesses, interprets, and presents findings on organizational effectiveness, and designs and implements assessments or solutions for an organization.

Interprets results of analyses provided by HR Business Insights on talent management processes (e.g., attrition, movement, polls, compensation patterns), talent needs, and risks. Identifies trends/themes, communicates findings with the business as well as the broader HR community, and provides recommendations to senior leadership about organizational strategies, goals, and actions. Uses knowledge of the business to frame data in a meaningful way when making recommendations. Translates data into action and leads the implementation of data-supported plans.

 Change Design & Orchestration

Identifies the needs for change and leads the implementation and adaption to new or changing structures (leadership or organizational), cultural change, or programs/processes (e.g., training, talent movement) for an organization, client, or time zone. Contributes to developing change management and communication plans in collaboration with the Communications team and business leaders.

Evaluates internal and external business drivers and environmental factors to foster change adoption among a diversity of employees and managers. Assesses risks and benefits to ensure project feasibility, and collaborates with business leaders or HR partners to develop effective change-management strategies and training materials.

 People Plan

Identifies gaps in current people plan, people programs, and tools to develop critical skills and maintain productivity. Leads the implementation of the holistic people plan (e.g., talent management, leadership effectiveness, diversity and inclusion, culture). Participates in creating the people plan for an assigned client, organization, or time zone.

 Strategic Talent Management

Identifies talent strengths and needs through ongoing assessment of business needs. Partners with Talent Management to translate business priorities into talent management outcomes. Design approaches to help business leaders make decisions to build, buy, or borrow talent and assess impact of the decisions.

Assists in building strategic talent plans aligned with organizational strategy, data (e.g., attrition rates, hiring trends) and budgets. Collaborates with Total Rewards to understand the market competitiveness of the client organization's compensation and makes recommendations to improve engagement and retention through fiscal levers.

Implements talent movement plans in partnership with Talent Management and Talent Development Management (TDM) by identifying potential successors using business insights and data. Drives operational processes and works with others (e.g., managers, Compensation and Benefits) to ready successors and place them in the new role.

Participates in the development and implementation of talent development plans and programs, in partnership with Talent Management, by analyzing and interpreting business and talent needs. Leverages Talent, Learning, and Insights (TLI) solutions for culture, talent management, employee, leader and manager excellence, and learning and development. May work with Readiness on the onboarding, training and development of talent in the go to market space.

Partners with Diversity and Inclusion in developing the Diversity and Inclusion plan for the assigned client, organization, or time zone. Contributes to expanding the workforce diversity of the client’s organization and building inclusive leadership practices. Partners with Global Talent Acquisition (GTA) to align on the Diversity and Inclusion and strategic talent plan and promote an inclusive recruiting culture within the client organization.

 Leadership & Team Performance

Assesses data, interprets information, and presents insights and recommendations on leadership effectiveness and performance. Assembles and provides summary status updates and guidance for senior level leadership. Conducts one-on-one effectiveness coaching with senior leaders to improve leadership capability or the resolution of leadership gaps. Coaches managers and leaders to facilitate organizational change and model an inclusive environment.

Identifies where change is needed and contributes to the development of interventions that improve leadership and team performance to achieve strategic imperatives for a business group. Facilitates the leadership capability planning for an organization, client, or time zone. Executes on strategies and action plans to transform leaders and teams to embody leadership principles.

 Strategy Clarity & Alignment

Translates business strategies into people and organizational priorities. Leads the discussion with the business leadership teams in applying and aligning people and organizational priorities with organization vision and execution, to achieve the business goals for an assigned client, organization, or time zone.

Identifies gaps in the execution of business strategies and guides business leadership on clarifying and executing business strategies for an assigned client, organization, or time zone. Identifies needs for interventions to drive clarity and address gaps in strategy execution. Leads the implementation of interventions.

Employee and Labour Relations Strategy

Support HR Lead on defintion of Labour matters for Mexico. Work in partnership with external counsel and CELA on new policies and the implementation of new legislations (i.e telework, Outsoourcing law, etc)

Support on local statutory Markets need with local authorities.

Health and Safety

 Support HR Lead and partner with H&S organization to ensure legal compliant and excellence in the Implementation of local new legislations (i.e N035, crisis mgmt. protocols, etc)  

Other

Embody our culture and values

Qualifications

Qualifications

Required/Minimum Qualifications

9+ years work experience with Human Resources processes or related (e.g., Culture, talent management, Employee relations, hiring, training, performance management)

OR Bachelor's Degree in Human Resources, Business, or related field AND 7+ years work experience with Human Resources or related processes (e.g., hiring, training, performance management).

Fully bilingual Spanish - English

 Additional or Preferred Qualifications

Master's Degree in Human Resources, Business, or related field.

Human Resources Professional Certification (e.g., PHR, SPHR, SHRM).

3+ years experience with partnering with wide network of clients and across Human Resources to deliver effective business solutions.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.