Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

This role business partners specific unit/s within Technology and works with the business to enable delivery of their purpose - conceive, shape and drive the delivery of the Technology people strategy, change and operations agendas to ensure that Technology has the right culture, operating model, leadership strength, size, shape, capacity and technical capability. 

You'll have the following responsibilities

• People Strategy to underpin convergence ambitions: Support the leadership team to provide strategic HR direction to the Director and their teams.

• Operating Model: Working with the Senior leader or their teams on the simplification of the operating model to transform the people related cost base and create an organisation that is agile, fast paced and able to respond.

• Diversity & Inclusion: Work with your specific units to create a fully diverse, engaged and unified organisation (#One BT Technology), leveraging all types of cultural difference, emphasising the importance of the Employee Experience and championing BT’s values; so that BT Technology’s culture inspires and engages our people, and the resulting organisational capability leads Technology to achieve its ambitions.

• BT Brand & Professionalising Technology: Support the delivery of BT & Technology initiatives (Career Framework, Better Workplace, Tech Women, Graduate and Apprentice recruitment) that raise the profile of BT the “Technology Employer of Choice”  - internally and externally. 

• Next Generation Skills and Location Strategy: ensure Director unit’s have the right skills in the right place, at the right time by supporting the development of a fully integrated strategic workforce plan.

• Resourcing & Reward decisions, policies and processes: Provide  business insight to Centres of Expertise, HR Services and the business to drive continuous improvement in BT’s HR strategy, policy, services and processes into the line of business.

• HR Effectiveness: Work with the wider HR team, its ways of working and skills to deliver the people plan and strategy. Focus on development of self and the broader team, championing a culture of self directed learning & development. Team coach. 

• High performing Teams: Support the business to develop strategic imperatives including a pro-active Talent agenda in order to to ensure retention of key employees, developing leadership succession plans, raising people leader capability, performance and overall healthy churn. 

You'll have the following skills & experience

• Thinks and acts commercially: strong analytical skills, and commercial awareness. Curious to understand and remain close to the business agenda in order to influence the people strategy. Comfortable interpreting and analysing data to drive insight led decisions. Commercial Thinker. 

• Builds very strong relationships: can partner senior leaders and other stakeholders to form trusted working relationships. Coaches leaders to build and develop leadership capability and effectiveness. Collaborative partner across the organisation. 

• Begin and ends with the customer: personally role models that customers are the reason why we have a business; places the achievement of excellent customer solutions at the heart of the organisation. Applies a customer centric lens to every interaction and activity. Customer champion. 

• Track record of making change happen in a complex environment: self starting, can initiate change and be a bold decision maker to improve the business unit and HR function. Develops simple, practical, pragmatic solutions to address business needs. Solutions focused achiever & change agent.  

• Handles complex and difficult situations with thought and confidence: role models honest and respectful feedback. Can adapt personal style and be an inspiring communicator to manage multiple stakeholders who may be geographically dispersed.

Experience you would be expected to have

- Strong HR knowledge and some understanding of Technology business units whether through another organisation, CFU or business area or specific to these teams. 

- Experienced in recruitment and Talent Management

- Strong HR Generalist experience

- Excellent Stakeholder Management ability, with a proven track record of building professional working relationships

- Commercial acumen & customer centricity

- Change Management & Organisation Design skills and experience

Benefits

• 25 days annual leave (plus bank holidays)

• 10% on target bonus

• Pension scheme

• Shares Plan 

• Flexible benefits: cycle to work, childcare vouchers, healthcare, etc. 

• Discounted BT products

• Exclusive colleague discounts on our latest and greatest BT broadband packages

• 50% off BT and EE mobile pay monthly or SIM only plans

• Discounts on BT TV, including BT Sport and NOW Entertainment Membership

• 30% discount for friends and family on EE mobile pay monthly and SIM only plans

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!