HR Administrator – Part-Time – 22.5 Hours

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

Reporting to the People Administration Manager this role will provide high quality support and People administration activities within specified SLA’s across the employee lifecycle for more than 24,500 employees. This includes HR transactional processes, complex case investigations including Payroll and People. The role provides an excellent base to start to explore a career in HR working in a dynamic, fast-paced environment

What you’ll do:

• Provide a professional, consistent, high quality, accurate and efficient people administration service
• Adhere to stringent policies and procedures whilst maintaining accurate records
• Understand SLAs relevant to the team and ensure that these are achieved or escalated
• Own, investigate and resolve queries on the full range of People Admin work streams
• Provide support for regular, reoccurring and ad-hoc activity including projects and change initiatives
• Work in partnership with 3rd parties to resolve and investigate queries owning the relationship with Sky employees and managers, ensuring expectations are always managed with effective education & communication
• Be the single point of contact for line managers and employees until their query is fully resolved
• Contribute to ongoing process development by identifying and communicating where improvements to the People Service provision could be made

What you’ll bring:

• Experience of managing high volumes of work and the ability to manage a diverse workload and prioritise
• Strong analytical skills and excellent attention to detail
• Great written and verbal communication skills
• A flexible approach coupled with enthusiasm and an eagerness to learn
• You will be a team player with a positive can-do attitude
• Excellent customer service skills where you surpass expectations, every time
• Experience of working in a fast-paced administration team with knowledge of employee lifecycle is preferable but not essential

Team overview:

Human Resources

Our HR team is all about making Sky a great place to work that’s both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time – it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more.

The rewards:

There’s a reason people can’t stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

• Access to free NOWTV, for streaming all your favourite shows
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• Access a wide range of exclusive Sky VIP rewards and experiences

Where you’ll work:

Livingston Watermark House

Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus, there’s onsite parking available for cars, motorbikes and bicycles.

You’ll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym. Or play a game of pool or table tennis.

Inclusion:

We take pride in our approach to diversity and inclusion: we’ve been recognised by The Times and Stonewall for this, and we’ve committed £30million to support the fight against racial injustice. We’ve also set ambitious targets for increasing ethnic diversity and representation throughout our organisation.

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.

And we’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.