What you’ll be doing: 

• Leading the team, who you task manage, to support the Hospitality & Food Service proposition in the delivery of the highest possible operational standards

• Delivering, through exemplar standards, outstanding and consistent customer service in catering and vending to maximise Partner Dining Room sales

• Supporting opportunities for continuous improvement and greater efficiency

• Ensuring the teams develop a great service offer which exceeds commercial targets, delights customers and leads market / competitor trends

• Responsible for accurate till processes and procedures.

• Developing self and team’s capability and capacity to create career and succession strength 

• Recognising, celebrating, and rewarding individual and team success and leading democratic vitality 

• Ensuring a consistent approach when managing performance.

• Establishing and building effective relationships with stakeholders, gaining customer feedback to drive continuous improvement

• Delivering and promoting healthy and balanced food information so Partners act as ambassadors

• Ensuring full compliance with JLP Catering policies and legislation

• Ensuring full compliance with Health and Safety Regulations

• Carrying out due diligence tasks and keep accurate due diligence checks and records

What you’ll need:

• Level 2 Food Safety

• Operational experience in Dining Rooms and/or the Hospitality industry

• Stakeholder management or senior influencing skills

• Experience in leading a team 

What you may bring: 

• Food Safety Level 3

Additional Information

The Partnership supports agile and flexible working practices, such as when, where and how we work. We have several different ways to work flexibly, including part-time, flexible or compressed hours, and job sharing. Head office areas also support a blended working approach. You'll have the opportunity to discuss this further with the hiring manager during your interview and, where it is operationally practicable, they'll do all they can to accommodate your needs.

Flexibility in location between Magna Park may also be required. 

Please consider the following when making your application:

We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early

Print off the job description now if you require it

Ensure you have an up-to-date CV 

For internal candidates, the Job Outline can be viewed by copying the link below into your browser: shorturl.at/yRSU5