Aviva are looking to appoint a new Head of Retail Proposition within our UK Savings and Retirement Team (UK S&R).

This is a critical position to support the business in its growth ambitions and ensure that we are focussed on balancing ongoing proposition management needs with development and growth.

Across multiple platforms, the retail business provides Individual Personal Pension (IPP), SIPP (accumulation and drawdown), GIA, ISA and Bond (new business) products.

In addition, the intermediary distribution of Individual Annuities and Equity Release sits within the Retail Team.

Responsibilities in the role:

• Lead the generation, identification, and prioritisation of the portfolio of products and proposition change across the department, negotiating with a range of functions to optimise customer and business outcomes

• Sponsor proposition change activities, providing direction and oversight to business critical projects

• Approval of business requirements and business specification documents for proposition developments – ensuring development spend will deliver the requirements, and benefits to support the customer, commercial and strategic outcomes

• Decisions on the scope of agreed product, proposition and regulatory project change – potentially impacting Aviva’s risk position, customer outcomes and operational efficiency

• Approval of business-critical communications and plans, ensuring they are technically accurate and not misleading

• Lead on the decision for allocation of resources against very high ongoing demand to support the customer, trading, commercial and risk agendas

• Approve decision papers and information provided to legal entity boards and key internal governance forums to ensure accuracy

The role holder will be important to the delivery of the business area's financial targets and strategy.

Skills and experience we’re looking for:

• A pension and platform background

• Knowledge of advisor and director consumer propositions

• Demonstrable experience of heading departments, devising and driving and implementing new strategy

• Significant knowledge of the market, competitors, and products

• Experience of sponsoring and/or leading complex change projects with a commercial result and able to demonstrate the projects delivered

• Excellent stakeholder management and relationship building as well as the ability to collaborate and deliver through other business units

• Experience of managing products and propositions in a dynamic retail financial services environment

What will you get for this role?

• Competitive salary depending on location, skills, experience and qualifications

• Generous defined contribution pension scheme

• Annual performance related bonus and pay review

• Holiday allowance of 29 days plus bank holidays and the option to buy/sell up to 5 additional days

• Up to 40% discount for some Aviva products through “My Aviva Extras” plus discounts for Friends and Family (some exclusions apply)

• Excellent range of flexible benefits to include a matching share save scheme

Working at Aviva

At Aviva, we’re people with a purpose. To be with you today, for a better tomorrow!

We bring this to life by ensuring managing risk is at the heart of the way we all work. We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.

The way we do this is important too. We’re all about our people – that’s you – so we can be pretty flexible. If you want to work from home some of the time or change your hours so you can pick up your kids or care for someone in your family, we’re very open to that. In fact, we don’t advertise roles as either part or full time, because we know each person has different needs, just as each business area has different needs. So, it’s up to you to discuss working hours during your interview.

We care deeply about being inclusive and that means we encourage applications from people with diverse backgrounds and experiences. We want our employees to bring their whole self to work and that starts with you.

We interview every disabled applicant* that meets the minimum criteria for the job. Once you’ve applied, please send us a separate email stating that you have a disclosed disability, and we’ll make sure we interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Ben Parker a call on 07833 239394 or send an email to ben.parker@aviva.com

*As defined in The Equality Act 2010*. By ‘minimum criteria’ we mean you should provide us with evidence which demonstrates that you generally meet the level of competence required and have the qualifications, skills or experience defined as essential to perform the role.