Head of Learning & Development

We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs.

Our Human Resources team is friendly and we love what we do. We are passionate about the high-quality service we provide to all of our customers. who are also our colleagues across the organisation.

We offer our new team members a welcoming, collaborative workplace and the chance to build a rewarding career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives, each and every day.

Join our Human Resources team as the Head of Learning and Development

Our Human Resources service sits at the heart of what we do. By providing outstanding support to our colleagues we enable them to be their best at work - creating a well-managed, diverse and engaged workforce.

The variety in the team’s work reflects the breadth of services we offer, from payroll to wellbeing initiatives, and the invaluable support provided to the wider One Housing workforce.

We’re an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.

The role

We have a fantastic opportunity for someone to join us in the position of Head of Learning & Development partly based in our bright modern offices in Camden and partly based working at home remotely on a hybrid basis, with occasional travel to different frontline schemes sites around London. This role is initially fixed term for 18 months with a possible extension or permanent position at the end of the contract. We would also consider a part time candidate for this role, working 3 or 4 days a week or shorter working days. 

Reporting to the HR Director, your responsibilities will include:

• In line with our People Strategy, to oversee the creation, delivery and evaluation of learning strategies and development programmes which build management and other specific specialist skills and capabilities amongst groups of employees to meet business need.
• Lead on training needs analysis to inform and shape the L&D provision and plans, in conjunction with L&D Team members (currently three) and specialist staff in various departments who lead on specific training and development activities in their business areas.
• Ensure that the L&D Team develops bespoke learning programmes and initiatives for specific groups of staff across the organisation and lead on liaison with relevant managers to ensure effective delivery and embedding of learning.
• Manage relationships and commercial terms with both external L&D suppliers, our own Apprenticeship Team and other joint internally/externally facing learning programmes.
• Oversee the development and ongoing maintenance of effective organisation-wide induction training for new starters and mandatory training for all staff to ensure regulatory compliance.
• Lead on quality assurance, evaluation and KPI measures for L&D activities and policies.
• Proactively promote L&D best practice to the HR Team, managers at all levels and the wider workforce.
• Work closely with the internal Communications Team within the wider HR Team in order to launch campaign strategies that facilitate organisational understanding of and engagement with L&D activities.
• Oversee the development and expenditure of the annual L&D budget, forecasting spend in consultation with Finance Business Partner

What you will need to succeed

We are looking for someone who believes in working together as part of a team, who shares our values and who is friendly, resilient and engaging. The successful candidate will:

• Experience of leading a L&D function, preferably within a not-for-profit context, with a track record of meeting strategic business needs successfully
• A good grasp on how to blend formal, informal and digital methodologies to provide holistic learning solutions which meet business needs
• Experienced presenter and facilitator of development activities, with ability to oversee the design of high quality, effective learning content, delivered through both classroom and digital channels
• Confident user of technology to support digital and remote learning
• Experience in managing budgets and achieving value for money outcomes
• Excellent interpersonal and emotional intelligence skills

The offer

Our Life@One benefits offer you an array of perks designed with your wellbeing in mind.

• Annual salary: £60-65,000 (pro rata for part time appointment)
• Your holidays are important to us. Take up to 28 days annual leave plus bank holidays.
• Lean travel. Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
• Looking forward to your big bucket list trip? You can buy or sell up to five days annual leave each year.
• Get paid to do good. We offer you two days off on full pay each year to volunteer in our communities.
• Well done! With our colleague recognition programme you will know when you’ve done a #greatjob
• Learning never stops. One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level.
• We’re here for you. Our employee assistance programme offers counselling and support for you and your family 24/7.
• Stay book-smart. Take up to five paid days off per year to study toward a relevant qualification.
• Experience new things. We offer you a career break after 3 years’ continuous service.

About us

As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and their workforce reflects that. We understand the strength we gain from having and supporting our diverse teams. The different skills and experiences that our colleagues from different backgrounds bring to us allow us to make better decisions, consider different views and be an altogether more interesting and cohesive place to work.

We welcome applications from everyone.