Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

Our mission is to provide the most immersive, easy, and engaging digital experience in the country.

Over the past 3 years we have made great strides with our Digital Experiences, but we’re nowhere near done. We are on a journey to World Class and this role is a crucial leadership position for us to further our ambition.

As a Head of Product, your role will be central to us providing the most streamlined, simple, and optimized experiences for customers who are looking to join Sky, and for those existing customers who are looking to add more to their portfolio.

What you’ll do:

– Be responsible for taking Sky Glass to market in the Republic of Ireland, delivering on time and in line with expected performance targets
– Be responsible for planning and implementing the future roadmap for Glass, aligned to UK roll out
– Setting the direction and objectives of the ROI squad
– Lead and embed the cultural adoption of ROI digital optimisation across DCLabs
– Owning the relationship with ROI partners and establishing standard methodology for setting strategic alignment and prioritisation; QBRs, fortnightly sprint reviews etc
– Drive the ROI digital trading agenda; performance, insight, action
– Form part of the Sky Digital Leadership team responsible for the overall department’s success and ultimately our customers success
– Have the ability to see the grey within situations and adapt your style accordingly
– Have the energy and drive to be part of a transformation agenda where winning hearts and minds is as important as making change for our customers

What you’ll bring:

– A strong collaborative attitude with an instinctive ability to work well with people
– Superb communication skills and presentation skills
– Demonstrative experience of telling stories, helping to simplify complex messages
– Demonstrative experience of landing successful customer experience transformation in digital
– Strategic digital thinking capability and an instinct for what customers need/want.
– A highly developed curiosity with the determination to find answers to address business challenges
– The ability to constructively challenge and question approaches that do not align to the strategy or business plan
– Willingness to push the boundaries to achieve and exceed industry benchmarks

The rewards:

There’s a reason people can’t stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

– Sky Q, for the TV you love all in one place
– A generous pension package
– Private healthcare
– Discounted mobile and broadband
– Access a wide range of exclusive Sky VIP rewards and experiences

Where you’ll work:

Osterley:

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

Inclusion:

We take pride in our approach to diversity and inclusion: we’ve been recognised by The Times and Stonewall for this, and we’ve committed £30million to support the fight against racial injustice. We’ve also set ambitious targets for increasing ethnic diversity and representation throughout our organisation.

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.

And we’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.