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This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join Mettle as a Data & Analytics Manager

• This is an opportunity to take on a leadership role in a cutting edge Data & Analytics team that puts the customer at the heart of everything it does.
• We’ll look to you to oversee and lead complex data driven solutions which support changing business demand and deliver the best outcome for the customer
• You’ll be honing your strategic talents and gaining valuable leadership experience in a dynamic area of our business. You will champion the use of analytics to make informed decisions, and work with leaders across Mettle to define areas where analytics can provide business value.

What you'll do

As Data & Analytics Manager, you'll be leading and developing a team of Data Scientists and Analysts tasked with delivering practical and valuable customer strategies and solutions that drive improved customer outcomes. You'll drive and recommend improvement opportunities to your stakeholders, embedding a customer focused approach to analytics and the delivery of simple and effective solutions to complex problems.

Day-to-day, you’ll also be:

• Setting and embedding the strategic vision for the adoption of new and emerging data solutions across the team
• Bring a data-driven approach to key strategic decisions, influencing product, marketing and other leaders including through opportunity sizing, segmentation, experimentation, and forecasting
• Challenging senior stakeholders to make sure data and analytics is embedded in everyday decision making
• Overseeing and presenting analytical insight with clarity and conveying complex technical information in a way your audience can clearly understand
• Driving better customer outcomes by ensuring and enabling access to data across the full customer journey

The skills you'll need

We're looking for a people manager and data and analytics professional, who can really hit the ground running. You'll be able to draw on your previous leadership experience, and use your analytic skills and understanding of data and tools to provide effective solutions to complex problems.

You'll also demonstrate:

• Strong experience in analytics and reporting, with proficiency in its core tools
• Good understanding of data concepts including statistics, machine learning algorithms and other advanced analytic techniques and tools
• Proven experience leading and inspiring a high-performing team to support growth and product engagement objectives
• A proven track record of senior stakeholder management and engagement

If you need any adjustments to support your application, such as information in alternative formats or special requirements to access our buildings, or if you’re eligible under the Disability Confident Scheme please contact us and we’ll do everything we can to help.